When other airlines spool down an operation early in anticipation of a significant weather event Jetblue does not. Jetblue continues to operate and begins rolling delays. These rolling delays turn into cancellations. At this point crews have timed out or are out of position. The airline doesn't know where many of the crews are. Couple this with a lack of apathy from crews and the operation is essentially crumbling. The airline refuses to be proactive and the reactive nature of the response compounds the problem.

The airline is reseting itself for tomorrow. This is at least the third time this has been done after a weather event.

I thought this same scenario already played out a few years back and after that JetBlue started to proactively cancel and rebook pax?

The airline was very proactive during Sandy and things went very well.

Aside from that not much has changed. The employee groups are very frustrated to say the least. Management refuses to be proactive and the crews and gate agents bare the brunt of their gross miscalculation. Anyone who sees a gate agent should buy them dinner.

Reserves? What reserves.. They can't even figure out where crews are located. We just got told to remain in hotel.

Can't believe there hasn't been any press release yet. "Optics?" C'mon, where's the "Caring" core value. Lots of customers are going to be blindsided by this.

I've been out of NY since the 1st, but have heard from friends who are crew members there and everything you guys said is true...crews out of position with CS NOT knowing where they are and them receiving disciplinary notes for "not reporting for flights." What in the hell??!!

The flight I use to commute on was cancelled today AND tomorrow. I don't need to take it until Wednesday, but am looking into other options. Thanks for the heads up, and sympathy for the crewmembers as well as pax who have been through the wringer the last several days!

This is going to be a PR nightmare. I'm shocked they haven't put out anything to the press before all the negative BS starts.

Don't worry. Jeff Sismek is currently doing all he can to steal Barger's thunder.

CNBC is now reporting that ops has shut down overnight in NYC and BOS.

If you plan to jumpseat Jetblue today...
 

Sat in the jump seat 4 times this week to get customers or jumpseaters on board .... It is such a disaster .... I am embarrassed to wear the uniform from how they handled it ..