MORTAGE: USAA v Navy Federal Credit Union ?
04-01-2015, 05:44 AM
#11
Gets Weekends Off
Joined APC: Sep 2007
Position: 737 right
Posts: 755
Originally Posted by milky
National Bank of Kansas City has never been beaten in my multiple mortgages with them. USAA and NFCU don't come close.
04-01-2015, 05:36 PM
#12
Gets Weekends Off
Joined APC: Jul 2012
Position: B747-400/-8 FO
Posts: 105
I have been a USAA member since 1990, and always checked their mortgages against NFCU and Pentagon FCU each time I bought a house. USAA lost out on rates easily each time. I have now had about 7 mortgages with PFCU and I can say their rates, variety of products, and customer service are the best. They usually beat NFCU by about 0.5% or so, and have more options usually. My two cents...
04-01-2015, 06:17 PM
#13
Gets Weekends Off
Joined APC: Apr 2008
Posts: 1,803
I've been a member of USAA for 34 years and I can assure you that the USAA we know from 20 years ago no longer exists. USAA is now simply a brand that outsources products (and service for those products) to the lowest bidder.
Claims, mortgages, banking, and insurance all have "third party personnel" supporting them, over 1500 in Chennai, India alone. What's sickening is the recent "for Veteran's" ad campaigns that leverage public support for our troops.
FORMER USAA mortgage, investment, and insurance customer.
Claims, mortgages, banking, and insurance all have "third party personnel" supporting them, over 1500 in Chennai, India alone. What's sickening is the recent "for Veteran's" ad campaigns that leverage public support for our troops.
FORMER USAA mortgage, investment, and insurance customer.
04-01-2015, 06:47 PM
#14
Sitting on the sidelines
Joined APC: Aug 2007
Posts: 436
My initial experience with USAA mortgage was OK, but when I went to refinance it was terrible. I wound up abandoning them and going with a broker who gladly handled my VA mortgage at a reasonable cost and without the problems of USAA.
Go with Navy Fed.
Go with Navy Fed.
04-06-2015, 09:01 PM
#15
Gets Weekends Off
Joined APC: Jun 2006
Posts: 489
Another one to say not to go to USAA. I already had mortgages with NFCU. Decided to go with USAA for this last one, and it was a mistake, they bungled every aspect of getting the mortgage, even not coming through on closing day. Almost lost the house, but the sellers were willing to work with me. My airline not so much, got a missed assignment for trying to close on my house the day after it was supposed to close due to USAA.
If I had to do it again, I would have stuck with NFCU.
If I had to do it again, I would have stuck with NFCU.
09-16-2015, 06:24 AM
#18
Gets Weekends Off
Joined APC: Apr 2008
Posts: 144
Avoid USAA
I have been with USAA for 25 years and have done multiple mortgages years ago. I will never use USAA again they are horrible, missed the closing date, lost paperwork, and over charged as compared to the truth and lending statement. The charges at closing were so off the attorney for the other side brought to my attention. USAA used to be great.
Thread
Thread Starter
Forum
Replies
Last Post
wannabepilot
Major
25
04-15-2007 04:36 PM
