why the faa is stupid
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Joined: Jan 2007
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#4
I've always made it a point to give out pleasantries over the radio. I think I helps make the day go smoother and it's also professional. This D.M. fellow reminds me of a quality specialist I had at a different job. Basically, they wanted to insure that the company got their information, and didn't care if the customer was assisted/satisfied.
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