Don't buy CrewLounge / MCC Pilot Log
 

To anyone looking at options for digital logbook, don't waste your money on CrewLounge PilotLog. I had the old MCC PilotLog software and when they all of a sudden stopped supporting the interface with my airline (Alaska), I was duped into buying into buying a license on their new CrewLounge software. What a wast of time and money. I could go on and on but suffice to say, it does not import my flights from Alaska and they don't respond to support issues.

I guess it's time to break down and go back to LogTenPro.... where I started about 10 years ago.

The old software (mccPilotLog) was at least acceptable for a one-time cost. From what I could tell after the switchover, the new one doesn't look that different. There's no way I'd pay a subscription for it with so many other (much more polished) options.

You mean my lifetime license is about useless now? Man... Never anticipated that happening....

I recently had to bite the bullet and go back to LogTenPro, despite how much I hated the cost, however they are amazing over there and fixed everything for me. Such great software and support staff. I understand why you pay what you pay now after trying out a bunch of others.

Anyone have a PIREP for Safelog?

The author of MCC Pilot Log committed the common sin in the software business of switching the terms of their contract with their customers when it no longer suited them, when they should have simply open-sourced the old app and built something new and proved to their customers that it was worth the terms of the subscription to gain access to the new product. But some companies choose to be lazy rather than innovate, and hope and pray in the process that their customers will just bend over and take it. You can only get away with that sh!t if you have a world-class product. Clearly that is not the case here.

I evaluated MCC Pilot Log, LogTen Pro, and SafeLog. MCC Pilot Log was discarded before they shot themselves in the foot because of its 1990's era, buggy interface so if MCC dies on the vine, I don't think anyone will really miss it. LogTen Pro was discarded primarily due to the price and lock-in to the overpriced Apple ecosystem. I would have bought LogTen if they provided multi-platform support. Ultiimately I chose SafeLog because it's well performing, reasonably-priced, and multi-platform. I bought five years of SafeLog for $150 and if they continue to run their business the way they do I'll re-up in a few years. For all intents and purposes it's a subscription model without the terms of a subscription, but at less than 1/3 the price of LogTen I'll gladly pay it.

The old software worked well enough and I would have been ok with paying for the new lifetime license but it just stopped working. I was being lazy I guess, decided to stick with what I had. I had my complaints but I didn't think these guys would lie and steal my money. I'm left with a program that doesn't do it's job. Very disappointing.

I don't personally use this yet but is Foreflight's logbook an acceptable alternative for career pilots?

I use MCCPilotLog and will need to switch. Here’s my issue: I log time on the app using the FMS out and in time which is logged in hours and minutes. On my paper logbooks, I always logged using hours and decimals. MCCPilotLog keeps everything in the background in hours and minutes. When I try to print the logbook out using decimal, the individual flights manually added up can be .1 or .2 off from the totals at the bottom due to rounding differences. Do any of the other electronic logbooks do this? I’d rather have things add up correctly for interview purposes.


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I use it and haven’t had problems at interviews or with FAA