Notices
Regional Regional Airlines

Great Skywest Jumpseat

Old 07-21-2008 | 08:39 PM
  #21  
Cycle Pilot's Avatar
Gets Weekends Off
 
Joined: Mar 2008
Posts: 1,133
Likes: 0
From: DAL Pilot
Default

The jumpseat issues at Skywest have been going on for years. It's a battle that the jumpseat coordinator has been in for a long time. Unfortunately, I don't work there anymore so I can't contact the Skywest jumpseat coord. The problems are only with Skywest agents... SLC is the worst followed by SFO and LAX. They want to be in 100% control of who walks out to the plane. It's up to the crews to get their butts out of the cockpit and walk inside to see who's there. Nothing will change until flights start getting delayed.
Reply
Old 07-21-2008 | 10:30 PM
  #22  
Gets Weekends Off
 
Joined: Jun 2008
Posts: 244
Likes: 0
Default

I agree.

I sat in the actual JS of a skywest 90 yesterday and the actual of a 50 today.

Both crews were super nice.

But the 57 crew I was with were the funniest guys I've ever seen fly. It was entertaining for sure!
Reply
Old 07-21-2008 | 11:15 PM
  #23  
ficone's Avatar
On Reserve
 
Joined: May 2007
Posts: 147
Likes: 2
Default

Originally Posted by Cycle Pilot
The jumpseat issues at Skywest have been going on for years. It's a battle that the jumpseat coordinator has been in for a long time. Unfortunately, I don't work there anymore so I can't contact the Skywest jumpseat coord. The problems are only with Skywest agents... SLC is the worst followed by SFO and LAX. They want to be in 100% control of who walks out to the plane. It's up to the crews to get their butts out of the cockpit and walk inside to see who's there. Nothing will change until flights start getting delayed.
That's one big drawback of the SLC "Y" gate layout - it's not like you can just walk up the jetway to see if anyone's trying to get on, especially if you're parked at one of the far ends.
Reply
Old 07-22-2008 | 06:30 AM
  #24  
On Reserve
 
Joined: Feb 2008
Posts: 12
Likes: 2
Default

I commute out of SLC and ride skywest all the time. I have never been treated with anything but respect and kind words. You want to talk about nasty try the AA, AE gate agents in ORD, I wanted to knock a couple dozen of them upside the head more the once!
Reply
Old 07-22-2008 | 07:34 AM
  #25  
Gets Weekends Off
 
Joined: Jan 2008
Posts: 251
Likes: 0
Default

Originally Posted by fatmike69
I'm betting SLC too, they are pretty much the worst. Both ops and the gate agents think they own the jumpseat. Had it one time where I knew a jumpseater was waiting, called ops to tell them to come down, and they said that we are not accommodating jumpseaters today (mind you, we were still 10 minutes early at this point) Well, we basically told them that we were not accommodating brake release until jumpseaters are once again accomodated. Turned into a standoff, delayed the flight quite a while. Eventually the chief got involved, and low and behold the jumpseater came and off we went, over a half hour late. It was pretty ridiculous.
Nice job! That's exactly what I'm talking about.
Reply
Old 07-22-2008 | 08:07 AM
  #26  
Gets Weekends Off
 
Joined: Apr 2006
Posts: 193
Likes: 0
Default

I jumpseat on them out of IAH quite a bit, and they have always been good to me. It is greatly appreciated!
Reply
Old 07-22-2008 | 08:18 AM
  #27  
Flyer2000's Avatar
Gets Weekends Off
 
Joined: Sep 2007
Posts: 103
Likes: 0
From: B-767 CA
Default

If you are treated poorly by an agent, or denied due to "W&B", or anything other than the captain telling you "sorry"..........file a complaint with your company JSC. It WILL get to the proper channels, and WILL get addressed. Posting on here is a great way to vent, but will not accomplish too much more than that.
Reply
Old 07-22-2008 | 09:21 AM
  #28  
fatmike69's Avatar
Gets Weekends Off
 
Joined: Jul 2005
Posts: 299
Likes: 0
From: EMB120 CA
Default

Originally Posted by MrBigAir
Nice job! That's exactly what I'm talking about.
Yeah, I think pretty much flights have to be delayed in order to get CS to change their ways on how they handle jumpseats. We were fortunate to have the support of the MOD at the time this standoff occurred. He could have just as easily told us to go, and then we really have no choice but to leave the jumpseater at the gate. I always file the complaint with our JSC as well, he is very well aware of the problems in SLC. Hopefully through dilligence we can get attitudes changed and solve this problem once and for all.
Reply
Old 07-22-2008 | 09:28 AM
  #29  
bne744's Avatar
Line Holder
 
Joined: Apr 2007
Posts: 69
Likes: 0
From: CRJ
Default

I've come across many gate agents that have an "I hate life" mentality, talk about customer service at it's finest....
Reply
Old 07-22-2008 | 01:09 PM
  #30  
Cycle Pilot's Avatar
Gets Weekends Off
 
Joined: Mar 2008
Posts: 1,133
Likes: 0
From: DAL Pilot
Default

Originally Posted by ficone
That's one big drawback of the SLC "Y" gate layout - it's not like you can just walk up the jetway to see if anyone's trying to get on, especially if you're parked at one of the far ends.
Ya... I forgot about the "Y". Kinda difficult to walk inside on a 20 minute turn!
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Lbell911
SkyWest
16
04-19-2015 08:19 AM
Jack Bauer
Regional
25
11-01-2008 02:29 PM
meritflyer
ExpressJet
70
06-12-2008 09:05 PM
GoGators85
Major
21
01-28-2008 03:44 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Thread Tools
Search this Thread
Your Privacy Choices