CL 1943 was an example of NO CRM...I wonder how the Captain's tennis game is these days?

 

Let me google that for you

 

I managed the CRM/Human Factors program at Flightsafety International for 6+ years. I have volumes of material dating back to the original materials used at United in the early 80's and the original managerial grid (9/9) developed by Mouton and Blake. PM me if interested and I'll give you a "short" resource list with corporate and airline examples and background literature. The cases studies and examples mentioned above are good places to start also. I've also facilitated 100+ CRM workshops, written curriculum, and been a consultant used to solve CRM issues within 91 departments - both pre and post incident/accident. Be happy to ask you some mock CRM questions and gauge understanding if you want.
Start here: http://www.faa.gov/documentLibrary/m.../AC120-51e.pdf
The AC that describes what a CRM program should focus on (in the eyes of the FAA). Additionally, includes background info and references.

 

The Limits of Expertise is an excellent book. We used it as a primary text for our university CRM course. It goes into detail on various good/bad CRM situations. Recommend.

 

It was his delivery that I found amusing, not the specific events. Lighten up, Francis

 

He became an aircraft instructor at Flightsafety.