AA warns Mesa

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So... I hear AA warned Mesa about... something...
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Quote: I get that, but what about when you’re the only flight that will be occupying the ramp and you stop short of the gate, call ops, then watch the rampers mosey on out and take their sweet time? Is that really acceptable?
Don't hold your breath. Actually, keep holding it.
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Quote: I bet you don't tip van drivers, eh?


He’s got a point. It’s called work ethic. Mob mentality caused by the underpaid/understaffed doesn’t help.


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Quote: That seems to be the current problem with DGS at many big airports nowadays, especially in DTW and MSP. Sometimes they're standing in position as you taxi toward the gate, then as you're turning on to the gate line, suddenly they huddle up to "brief". I don't know why they don't point and say "You walk that wing and you walk the other wing". Nothing will improve until they start holding those idiots accountable for playing stupid games and not doing the job they were hired to do.
I tossed my huddle card after I quit last month but there's a very specific list of things to cover during a huddle. All are mandatory, if your're found not doing them, you're fired.
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Quote: I tossed my huddle card after I quit last month but there's a very specific list of things to cover during a huddle. All are mandatory, if your're found not doing them, you're fired.
I like the part where pilots make fun of rampers for properly executing their mandatory checklists. It absolutely blows my mind the people that lose their **** if you said “Checked” instead of “set” but also complain about the rampers doing their mandatory briefings.
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Quote: I tossed my huddle card after I quit last month but there's a very specific list of things to cover during a huddle. All are mandatory, if your're found not doing them, you're fired.
Can you say what they are? Honest question, I'd like to learn. Even though it gets asked all the time in ridicule.
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Quote: I like the part where pilots make fun of rampers for properly executing their mandatory checklists. It absolutely blows my mind the people that lose their **** if you said “Checked” instead of “set” but also complain about the rampers doing their mandatory briefings.
I like the part where they expect us to be ready and waiting for them but call "in range" a hundred miles out, or expect us to be ready and waiting for them to depart but when I walk up to the jetbridge I see them watching Family Guy on their cell phones. True story.


Quote:
Can you say what they are? Honest question, I'd like to learn. Even though it gets asked all the time in ridicule.
I found a picture of the card, let's go through both the arrival and departure huddles. Gonna condense because technically I think it's SSI?

ARRIVAL
- Aircraft stop mark identified
- Path is clear
- Jetbridge staged
- Team properly equipped
- Team duties assigned
- Properly position chocks
- Tail stand installed (737-9). *Aircraft was explicitly mentioned on card*
- Conduct AC walk around and report FOA and issues within 15 min
- Observe NO DRIVE ZONE policy
- Every bin, every time *Open all bins and ensure nothing is on board*
- Scan all offload items
- Single item scan and load *Don't scan five bags then throw them on the beltloader*
And a vocal item for our elder rampers, NO WALKING NEAR RUNNING ENGINGS

DEPARTURE
- Aircraft steering system bypassed as applicable
- Towbar properly connected, tested, inspected
- Headset tested, working, FACE-TO-FACE briefing with crew if not
- All cargo loaded
- Cargo count accurate and matching
- Load verified/sent
- Cargo restrained
- Ensure all GSE is disconnected
- AC path clear
- Teamp duties assigned
- Team equipped
- Conduct final AC walk-around
- Jetbridge and fuel cart properly stowed and secured.
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Quote: - Tail stand installed (737-9). *Aircraft was explicitly mentioned on card*
Needs to also say DON'T install tailstand on aircraft not designed for it. Most especially DON'T forcibly jam the tailstand under the fuselage of an aircraft lacking the socket, gouging the fuselage and grounding the plane in the process.

Yes, that needs to be said, ask me how I know
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Quote: Needs to also say DON'T install tailstand on aircraft not designed for it. Most especially DON'T forcibly jam the tailstand under the fuselage of an aircraft lacking the socket, gouging the fuselage and grounding the plane in the process.

Yes, that needs to be said, ask me how I know
Unfortunately when you pay the rates that DGS pays you get a certain type of worker. To make matters worse, DGS doesn't really try to keep people long term. It's often a revolving door. I was training new employees six months in. I was running the operations desk (not much to do at our station) three months in.
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When we start flying Climb Via's correctly and do similar things with 100% consistency, then maybe I'll get self righteous about other airline (or contractor) employees making mistakes.
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