Quote:
To some extent, my perception is UPS is different than FEDEX in terms of number of delivery persons to amount of packages delivered to different addresses. FEDEX may deliver a number of packages to one business address at a time, UPS delivers that same number of packages to separate individual residences, taking more delivery persons. I may be wrong, but that is my perception.
We both deliver to both residential and business addresses. Business to business shipping tends to be more profitable due to the higher number of packages per stop. UPS package car drivers (all Teamsters) deliver both next day and ground packages. Routes vary wildly based on the needs of the local area, but most drivers do the same route for years. Hence the familiarity customers have with their driver. FedEx drivers (not unionized) work for either their ground or their Express divisions. This is why you can have two different drivers deliver to your house the same day. They were mostly contractors, but I believe they are being brought in house. FedEx has also discussed trying to merge their two delivery services to attain greater efficiencies. I don’t know if that’s happened yet.Originally Posted by TransWorld
Or the delivery persons, direct and contract? Different than the PAX airlines or the smaller package airlines that do not do last mile delivery to the customers.To some extent, my perception is UPS is different than FEDEX in terms of number of delivery persons to amount of packages delivered to different addresses. FEDEX may deliver a number of packages to one business address at a time, UPS delivers that same number of packages to separate individual residences, taking more delivery persons. I may be wrong, but that is my perception.
Its important to remember that next day air at UPS was an add on service to a pre-existing international ground network to compete with FedEx’s invention of the overnight business. FedEx ground is FedEx’s successful attempt to muscle into the traditional parcel post business dominated by the USPS and UPS.