SWA In-House Job Fair, 30 Sep 17?
#202
#203
On Reserve
Joined APC: Mar 2017
Position: Charter Pilot
Posts: 13
#206
On Reserve
Joined APC: Mar 2017
Position: Charter Pilot
Posts: 13
SW Open House Notes
Finally got my notes typed up from the SW Open House on 9/30. Thought I'd post them here for everyone who couldn't attend. Hope you can read them. Enjoy.
9/30 Southwest Airlines Pilot Open House Notes
Alan Kasher VP Flt Ops
Have/growing to 9000 pilots
Just retired classics
o Growing back to 750 planes
Accomplished in 2017
o New res system
o $250 mil FLL intl term
o Service to CVG/Turks & Caicos
o Largest training center on Earth- 18 sims/26 capable
o Hire 900 pilots (old record 600)
o New iPad EFB
o New uniforms
o New maint system
o New perf platform = Aerodata/ACARS
o Max launch Monday
o 4,006 flts in 1 day summer record
o Next summer 4,300/day
o *Vision* = Be the most loved, flown, profitable airline on planet
Love = Net promoter score (NPS) = customer perspective
Have the highest NPS in industry on the planet
Flown = OND origin/dest
#2 on planet
Profit = #2 on planet
o Core values = people / one team all hearts
o Pilots set pace / be problem solvers
o If youre not growing youre dying
o Pt + pt system = advantage
o Focus = safety/ customer service/ efficiency
o 50 additional international airports are within current 737 footprint
Dave Retnan - Senior Manager Flt Ops
NOC = networks ops control
o Put all folks under one roof,
Shooting for 800 A/C by end of 2018
Hired 886 pilots in 2017
2018 750+ hires
4100 flt/day
4300 flt/day by summer 2018 ½ mil pax/day
Pt pt: every city is focus city
LUV market = 50% of all traffic
o SW has 26
o Competitors have 3 or 4
Sat usually slowest day of week
Classic 737s last flt 9/29 now retired
Max fly 10/2
Next to all system managers are CSRs to make sure customer is always looked out for
Work to complete flights not just on time performance
Crew accommodation contracts manage hotel contracts, over 200 mil spent on hotels
Cory Petit Pilot Onboarding
Professional Pilot Development
o Initial training how to create SW pilot
o 8 weeks (initial / indoc)
o Class/sim
Welcome dinner night before w/spouse also 1st day of class!
Fly Day all culture of company
1 yr probation
o 2 mo @ training center then 100 hr in 120 days
o 4 mo = CP review
All probation trips = CA will fill out coaching form on you
CP will review coaching forms
o 6 mo back to DAL = FO Leadership Day to ask leaders any questions
o 9 mo CP Review what to expect on Off Probation Checkride
o 11 mo = off prob check
AQP takes all data and gears thing for that
o LOFT scenario
o 12 mo = off probation = raise!
10 yr Today
o 2300flt/day 4100flt/day
o 50 additional intl destinations & 500 planes on same biz plan
LUV cities = focus cities not hubs
o Own 26 of top 50 US markets
Intl flying approx 3 yr old
886 pilots hired in 2017
By 2021 = 769 aircraft (1000 w/options)
o Approx 10.5-11 pilots/airplane now
o Approx 12 pilots/plane in future
Red eyes not highly profitable
o Small piece of network
Rocky Calkins Personnel
Currently appx 59,000 employees/9000 pilots
o 101 cities
o 9 countries
o 476mil profit sharing last qtr
o 86% LF
o No furloughs / pay cuts anywhere ever
Want 1000 plane fleet and approx 12,000 pilots
2017 886 pilots hired
Pilot Retirements = appx 150/yr until approx 2020, then ramps up
Interview
½ day *hiring decision made
Logbook review will ask to tab things (show key times)
Panel review
o Talk about experience
o Panel will ask questions to give good info to CPs
Line oriented interview
o 7 min between two city pairs
o Throw problem for you to solve
CJO is consent for BG PRIA Ref Check
Decision committee - 2 weeks later get a call from CP
Can defer class one time from decision committee date up to 90 days
Ref checks wont be done until after interview choose 5 good people who can vouch for you
Apply to all open windows
Make sure ICIMS email is same a pilot credentials
Refresh PC often
No PBS
TFP = trip-for-pay
o TFP x 1.14 apprx = hourly pay
B fund = 13.5 % to retirement w/out contribution
Dont do interview prep
9/30 Southwest Airlines Pilot Open House Notes
Alan Kasher VP Flt Ops
Have/growing to 9000 pilots
Just retired classics
o Growing back to 750 planes
Accomplished in 2017
o New res system
o $250 mil FLL intl term
o Service to CVG/Turks & Caicos
o Largest training center on Earth- 18 sims/26 capable
o Hire 900 pilots (old record 600)
o New iPad EFB
o New uniforms
o New maint system
o New perf platform = Aerodata/ACARS
o Max launch Monday
o 4,006 flts in 1 day summer record
o Next summer 4,300/day
o *Vision* = Be the most loved, flown, profitable airline on planet
Love = Net promoter score (NPS) = customer perspective
Have the highest NPS in industry on the planet
Flown = OND origin/dest
#2 on planet
Profit = #2 on planet
o Core values = people / one team all hearts
o Pilots set pace / be problem solvers
o If youre not growing youre dying
o Pt + pt system = advantage
o Focus = safety/ customer service/ efficiency
o 50 additional international airports are within current 737 footprint
Dave Retnan - Senior Manager Flt Ops
NOC = networks ops control
o Put all folks under one roof,
Shooting for 800 A/C by end of 2018
Hired 886 pilots in 2017
2018 750+ hires
4100 flt/day
4300 flt/day by summer 2018 ½ mil pax/day
Pt pt: every city is focus city
LUV market = 50% of all traffic
o SW has 26
o Competitors have 3 or 4
Sat usually slowest day of week
Classic 737s last flt 9/29 now retired
Max fly 10/2
Next to all system managers are CSRs to make sure customer is always looked out for
Work to complete flights not just on time performance
Crew accommodation contracts manage hotel contracts, over 200 mil spent on hotels
Cory Petit Pilot Onboarding
Professional Pilot Development
o Initial training how to create SW pilot
o 8 weeks (initial / indoc)
o Class/sim
Welcome dinner night before w/spouse also 1st day of class!
Fly Day all culture of company
1 yr probation
o 2 mo @ training center then 100 hr in 120 days
o 4 mo = CP review
All probation trips = CA will fill out coaching form on you
CP will review coaching forms
o 6 mo back to DAL = FO Leadership Day to ask leaders any questions
o 9 mo CP Review what to expect on Off Probation Checkride
o 11 mo = off prob check
AQP takes all data and gears thing for that
o LOFT scenario
o 12 mo = off probation = raise!
10 yr Today
o 2300flt/day 4100flt/day
o 50 additional intl destinations & 500 planes on same biz plan
LUV cities = focus cities not hubs
o Own 26 of top 50 US markets
Intl flying approx 3 yr old
886 pilots hired in 2017
By 2021 = 769 aircraft (1000 w/options)
o Approx 10.5-11 pilots/airplane now
o Approx 12 pilots/plane in future
Red eyes not highly profitable
o Small piece of network
Rocky Calkins Personnel
Currently appx 59,000 employees/9000 pilots
o 101 cities
o 9 countries
o 476mil profit sharing last qtr
o 86% LF
o No furloughs / pay cuts anywhere ever
Want 1000 plane fleet and approx 12,000 pilots
2017 886 pilots hired
Pilot Retirements = appx 150/yr until approx 2020, then ramps up
Interview
½ day *hiring decision made
Logbook review will ask to tab things (show key times)
Panel review
o Talk about experience
o Panel will ask questions to give good info to CPs
Line oriented interview
o 7 min between two city pairs
o Throw problem for you to solve
CJO is consent for BG PRIA Ref Check
Decision committee - 2 weeks later get a call from CP
Can defer class one time from decision committee date up to 90 days
Ref checks wont be done until after interview choose 5 good people who can vouch for you
Apply to all open windows
Make sure ICIMS email is same a pilot credentials
Refresh PC often
No PBS
TFP = trip-for-pay
o TFP x 1.14 apprx = hourly pay
B fund = 13.5 % to retirement w/out contribution
Dont do interview prep
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