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Originally Posted by Puckpilot78
(Post 3567470)
FA DHers are required to help clean the cabin, it's in their manual. And yes, I was actually bored enough at one time to peruse the FA manual. So some might (incorrectly) assume it's the same for pilots. That being said there's a professional tactful way to bring it up, and there's other not so tactful ways. I wonder if the "Jurassic Park technique" would work in that situation?
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Originally Posted by rickair7777
(Post 3567349)
I can assure you that Uber provides liability insurance for pax for all of their services, they could not possibly be so stupid as to rely on their pothead drivers for that. They may not insure the drivers for comprehensive, etc. So the driver might be screwed if he's doing uber on his regular private citizen insurance, but the pax will be fine.
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Originally Posted by Pinchacabron
(Post 3566835)
I was more taken aback that I was about to be dressed down by a non rev FA for not helping. I was in uniform and headed to work another flight. The grand plan of Herb’s assistant to bring everyone onto one level has come to roost. Pitching in to help in a pinch has become an expectation, and what caused our meltdown. I know it’s not about cleaning an airplane or pushing a chair, it’s about professional courtesy to be berated for not helping….. I’m sitting in row three on a DH and I’m the first one off on a terminator…. “I’ll hold the van”…… need me a smoke
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Originally Posted by Black Coffee
(Post 3567649)
This is so spot on it should be a sticky... This is why we have a "trained up volunteer army" at the kool aid palace for our next melt down. We didn't hire a tech firm, we asked employees to volunteer time on days off.
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Originally Posted by pangolin
(Post 3567731)
If this is truly a software capability problem this will happen again. It’s going to take years to switch/enhance the software.
There is an outside consultant doing a post mortem right now. I am cautiously optimistic that the new management will use that as political leverage to accomplish big infrastructure upgrades. The meltdowns keep getting bigger and bigger. That trend is concerning. If the board doesn't do something to solve it, investors will start looking for change. That will make the board, who are basically a bunch of fossils collecting a paycheck for their wise counsel, very concerned. |
Peter is getting promoted for screwing stuff up
https://www.prnewswire.com/news-releases/southwest-airlines-announces-leadership-promotions-301716973.html |
Originally Posted by ElonMusk
(Post 3567973)
Peter is getting promoted for screwing stuff up
https://www.prnewswire.com/news-rele...301716973.html |
I told you somebody would get promoted!
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Originally Posted by at6d
(Post 3568396)
I told you somebody would get promoted!
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Originally Posted by e6bpilot
(Post 3567967)
It was an operational problem made worse by software that couldn't keep up. When they attempted to switch to a manual process, the people also couldn't keep up. They tried to solve the problem by bringing in more people but by that time they had screwed up the operation so bad they basically had to shut down and restart. I think their current plan is to stop the bleeding before they get to the point where the current IT gets behind.
There is an outside consultant doing a post mortem right now. I am cautiously optimistic that the new management will use that as political leverage to accomplish big infrastructure upgrades. The meltdowns keep getting bigger and bigger. That trend is concerning. If the board doesn't do something to solve it, investors will start looking for change. That will make the board, who are basically a bunch of fossils collecting a paycheck for their wise counsel, very concerned. |
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