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01-28-2019 | 02:50 AM

#11

baseball

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Joined: Aug 2013

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Is this the class where the FA's are taught it's a good thing to remove staffing from their flights?

Note the PLUM colored hankey…...

01-28-2019 | 02:51 AM

#12

baseball

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Quote:

Originally Posted by CLazarus

Yeah, if it is well executed it might ultimately be worth the $$$/effort in the long run. A little shared experience goes a long ways in building some esprit de corps. Gotta wonder if some variation on the theme will be up for us next though.

Not sure if two days in ORD is worth the fuss.....

01-28-2019 | 05:48 PM

#13

GPullR

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Joined: Apr 2013

Posts: 741

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Quote:

Originally Posted by crflyer

But does something like this actually have an impact?

Yes....on next years profit sharing.

01-28-2019 | 06:50 PM

#14

ReadyRsv

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“Our customer service sucks! We need to get premium travelers! We need to beat Delta!”

Also:
“WHY IS THE COMPANY SPENDING MONEY ON TRAINING FAs!!”

Lol

01-29-2019 | 11:51 AM

#15

Guppydriver95

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Joined: Mar 2018

Posts: 1,375

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Quote:

Originally Posted by C11DCA

At the Captain charm school I attended a couple of months ago, Oscar spoke to us and touched on this Flight Attendant program for 2019.

Basically what I got from him was it’s time to stop holding on to the respective legacy issues and go forward as a single group. And to set the standards of what they want the Flight Attendants to follow with respect to customer service. To get everyone on the same page.

Will it work? Who knows but at least the company is giving it a shot.

Maybe....finally..... the legacy CAL F/A’s will understand that they don’t get a vote as to when I eat my crew meal. If they get this figured out during this pep rally, it’s money well spent! Lol.

01-29-2019 | 02:52 PM

#16

Davedave

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Joined: Jun 2014

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Quote:

Originally Posted by ReadyRsv

“Our customer service sucks! We need to get premium travelers! We need to beat Delta!”

Also:
“WHY IS THE COMPANY SPENDING MONEY ON TRAINING FAs!!”

Lol

Great post.

01-29-2019 | 03:17 PM

#17

Floyd

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Quote:

Originally Posted by Guppydriver95

Sorry, but a pep rally doesn't determine when the cockpit is fed, the Captain in conjunction with the FO does. It's a shame when guys relinquish Captain's authority to the cabin.

01-30-2019 | 02:09 AM

#18

Guppydriver95

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Quote:

Originally Posted by Floyd

Sorry, but a pep rally doesn't determine when the cockpit is fed, the Captain in conjunction with the FO does. It's a shame when guys relinquish Captain's authority to the cabin.

Simmer down....it was a joke. No relinquishing going on here👍

01-30-2019 | 03:29 AM

#19

Floyd

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Quote:

Originally Posted by Guppydriver95

Simmer down....it was a joke. No relinquishing going on here👍

Gotcha......

01-30-2019 | 04:40 AM

#20

PilotGR

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Joined: Jan 2015

Posts: 149

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From: FO

I think they need it..for some reason most of them do not understand our service sucks.

I just flew with extended family..bought tickets..8 of us..service was subpar both ways...sad. Our customers deserve better..we're not Spirit, but some of our FAs belong there...