Beware my UA discount
07-15-2023 | 10:14 AM
#11
New Hire
Joined: Apr 2023
Posts: 7
Likes: 0
The app hasn't let me list for any non-rev or UA Discount flights for several months...doesn't even give the option of Trip type😔 (attached a screenshot of what the screen looks like when I select "book flight"...)
07-15-2023 | 10:17 AM
#12
line slug
Joined: Oct 2015
Posts: 360
Likes: 7
From: B787 Captain
07-15-2023 | 10:36 AM
#13
Gets Weekends Off
Joined: Jun 2007
Posts: 3,043
Likes: 47
From: 767/757 CA
you need to logon to employeeRes and add your mileage plus number into your profile. Once that’s done logout from the United app and then log back in… it should resolve the problem.
07-15-2023 | 01:34 PM
#14
Gets Weekends Off
Joined: Nov 2022
Posts: 240
Likes: 0
Using a web browser is super flaky. Use the App for myuadiscount. We’ve used the app for myuadiscount fares quite a bit in the past year and had generally good luck. Never had an issue with booking thru the app, actually. Always worked for us.
07-15-2023 | 01:44 PM
#15
Line Holder
Joined: Apr 2016
Posts: 378
Likes: 31
This is the correct answer. I had the same issue for a couple months until a CA suggested I re-login to the app (via a button somewhere in the settings menu). Fixed it instantly.
07-15-2023 | 03:24 PM
#16
New Hire
Joined: Apr 2023
Posts: 7
Likes: 0
07-16-2023 | 08:52 AM
#18
Thread Starter
Ignoring; John Burke.
Joined: Jul 2022
Posts: 249
Likes: 1
From: 777 retired
Right, it works for me, but my wife is traveling without me. Her app does not offer my UA discount. Is there some way to enable that in her app?
07-16-2023 | 08:54 AM
#19
Gets Weekends Off
Joined: Jun 2007
Posts: 3,043
Likes: 47
From: 767/757 CA
no… only the employee’s mileage plus number and app for purchase will work. She would have to use your mileage plus to book the discount and then add her mileage plus number after it’s ticketed so it shows on her app (mileage plus account).
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