EWRflyr

It must be true. Anyone besides me notice something missing from the list?

Operation ready for busy summer
The 2011 summer travel period will be very busy, with more than 40 million customers flying UA and CO through the end of August. Most of our hubs and stations will see loads exceeding 90 percent at times over the next three months, and our goal is to run a safe, on-time and customer-friendly operation.
We have done summer planning at both UA and CO to help set up all co-workers for a successful season. Some examples include:
* Stations will work with the Network Operations Center to proactively cancel flights during weather events, which is vital to our success during irregular operations. Pulling down flights in advance allows us to have a strong recovery plan in place and also brings some predictability to the situation to avoid reactive cancellations for our customers.
* We have adequate spare aircraft and some extra ground time built into our summer schedule to help us achieve our on-time goals.
* Customer service agents and flight attendants are working together to manage carry-on baggage. We are proactively checking bags at gates, based on fleet type and historical bag-check data by flight, to ensure we get flights with more leisure travelers out on time.
* Through traditional and social media channels, we are issuing travel tips to customers to help them move through the airports quickly and efficiently.
* Our stations also are working proactively with the Transportation Security Administration on staffing needs to accommodate our expected customer levels.
“We are stressing daily execution this summer,” said Tampa (TPA), Fla., General Manager Jonna McGrath, whose station will see high load factors all summer. “Making the most of every customer interaction and extending our appreciation for their business is very important, too, as it will help us drive customer satisfaction and return business.”

Daytripper

How about an adequate supply of those damn people we have to put in the front of the plane to fly it.

oldmako

I hope they fall woefully short of drivers.

shiznit

Hey guys, be careful....Pilot pushing is rearing its ugly head, make sure you don't fly tired or fatigued...You life and your families' well being are worth waaaaay more than a completed flight.

skippy

Are u serious?
Ual/cal has no problem flyin their schedule.
Ill start believing that the pilots are on the same page when i see some freaking sick calls, fatigue calls, slow downs, and no winning the on time performance in den.
Add to that capts picking up open time.

syd111

Add to that the lca's that carry 30 plus hours in the bank from all the extra they do.

intrepidcv11

We go through this every summer but we underestimate the heroes that ALWAYS emerge to save the system. My list in order of revulsion

1) Training Instructors: that's why my PC got canceled this month
2) Chief pilots who of course have outstanding staffing levels
3) That guy who tells you it's all right to be "a little greedy"
4) That guy who is just a jerk*** that picks ups OT cause he has no life outside this job
5) The pathetic loser that forgoes his vacation for one week of 1.5X flying

I hope I'm proven wrong, but on the CAL side it always goes this way. The Mets winning a pennant is more likely then CAL's staffing model biting it in the @ss...

LeeFXDWG

Unity??? I'm in it for me, myself and I.............

Frats,
Lee

EWRflyr

I was thinking pilots are missing from the list too. However we all know our Save Continental Airlines Brotherhood will bend over backwards to fly during vacation or pick up time on their minimum days off in either the captain or first officer seat. Happening already so something tells me July and August will be just FIIIIIIIIINE.

BE58 Driver

If you get to fly with those guys tell them the guys on the street thank them! I have been off almost 3 years and am glad to see everyone is pitching in to make the operation run smoothly. I loose faith every day that I will ever get the opportunity to come back. Fly safe.