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Passenger Rant- UAL?

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Old 01-17-2014 | 04:32 PM
  #21  
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Originally Posted by oldmako
Wait a minute...we're supposed to flash gate agents now?
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Old 01-17-2014 | 04:42 PM
  #22  
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Originally Posted by Hilltopper89
I'm the new guy at a major airline and perhaps it was the FAR 117 thing but I was embarrassed at how shockingly inept the airline industry is at dealing with irregular ops. Its almost like we've never dealt with it before. There was a lady crying while on hold with an airline on the hotel bus and another guy who said he was a Platinum traveler who spent 7 hrs on hold to iron out his itinerary. OK, I understand that we can't control the weather, but 7 HOURS on hold? We don't have some agents contracted to be on standby or something? I saw agents treating passengers like crap, 300 people in the Customer Service line at SFO, etc. etc. Like I said, I was embarrassed for the whole industry.
We'll see for sure when the numbers come out, but from my seat the "ugly girl" dealt with all of the above very well.
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Old 01-17-2014 | 04:49 PM
  #23  
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SpecialTracking;

Where did you find that picture of me in uniform? I forgot about that one.
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Old 01-17-2014 | 04:56 PM
  #24  
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When I think of the number of people that have to show up for work and do their job just to move one aircraft, I'm amazed the system works as well as it does.
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
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Old 01-17-2014 | 05:06 PM
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Originally Posted by trip
When I think of the number of people that have to show up for work and do their job just to move one aircraft, I'm amazed the system works as well as it does.
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
Have you voiced your concerns with Jeff Smizek yet?
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Old 01-17-2014 | 05:33 PM
  #26  
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Since I retired I get the question: Do I miss it? Not sure, so I put my hand in the Cuisinart and remember exactly how it was.......
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Old 01-17-2014 | 05:36 PM
  #27  
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Originally Posted by badflaps
Since I retired I get the question: Do I miss it? Not sure, so I put my hand in the Cuisinart and remember exactly how it was.......
Amen! Now that's funny...because its true.
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Old 01-18-2014 | 02:33 AM
  #28  
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Badflaps, this is the new millennium, and the second decade, thereof.

The cuisinart is so 90's.

We have bigger motors, and sharper blades now.

Because of 85% load factors vice 65-ish 15 years ago, when the world goes to ****e, it takes many days to fix it.

Everybody is flying standby now.

But the pax are voting for it with their wallets.
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Old 01-18-2014 | 02:37 PM
  #29  
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Originally Posted by 80ktsClamp
Stonekettle Station: But Aside From That, Mrs. Lincoln?

It's long and rambling, snarky and uneducated in regard to flight operations.. but here's a blog entry from a guy with a bunch of followers that got bit by the "polar vortex" and FAR 117 perfect combo!
You want a full-up Cadillac operation year round? Stop clicking on the cheapest ticket.

If Cheap Is All That Matters

Which airline booking sites offer the cheapest airfares?

The sites you’ve certainly heard of — Travelocity, Expedia, Kayak, Orbitz — were all dependably similar, their lowest offerings rarely differing more than a few dollars. But the upstarts occasionally beat them. For that Miami-Chicago flight, the old guard circled around $378. But Routehappy found one for $361, and I followed it through to just before the final click, and it was legit. (Momondo gets an honorable mention at $364.)

So the best technique here is to check one of the traditional sites, and then play around with the new guys and see if they can pull an upset. Then, before you book, check the airline’s own website to make sure it’s not even cheaper there. (And don’t forget that Southwest — by its own choice — doesn’t show up on most sites.) And as long as you’ve popped over, it’s almost always a good idea to do the actual booking from the airline’s site: It’s often easier — and rarely harder — to take care of the minutiae (entering your awards number, choosing seats and paying for extra luggage, as well as changing your reservation down the line if necessary).

http://nyti.ms/1hrzXtL
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Old 01-19-2014 | 10:58 AM
  #30  
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Originally Posted by badflaps
Since I retired I get the question: Do I miss it? Not sure, so I put my hand in the Cuisinart and remember exactly how it was.......
I did that once - it wasn't that fun. Doctor said don't feel bad I get 3-4 a week that do it. I guess we have a lot of retires reminiscing about the old days.
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