Passenger Rant- UAL?
#22
Gets Weekends Off
Joined: Nov 2011
Posts: 5,299
Likes: 0
From: A320 Capt
I'm the new guy at a major airline and perhaps it was the FAR 117 thing but I was embarrassed at how shockingly inept the airline industry is at dealing with irregular ops. Its almost like we've never dealt with it before. There was a lady crying while on hold with an airline on the hotel bus and another guy who said he was a Platinum traveler who spent 7 hrs on hold to iron out his itinerary. OK, I understand that we can't control the weather, but 7 HOURS on hold? We don't have some agents contracted to be on standby or something? I saw agents treating passengers like crap, 300 people in the Customer Service line at SFO, etc. etc. Like I said, I was embarrassed for the whole industry.
#24
When I think of the number of people that have to show up for work and do their job just to move one aircraft, I'm amazed the system works as well as it does.
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
#25
Gets Weekends Off
Joined: Nov 2010
Posts: 3,071
Likes: 0
When I think of the number of people that have to show up for work and do their job just to move one aircraft, I'm amazed the system works as well as it does.
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
Having said that and flown for both in the regional side, U has some serious issues and is falling way behind the big D when it comes to taking care of pax.
I'm baffled why people continue to book on U?
#28
Don't say Guppy
Joined: Dec 2010
Posts: 1,926
Likes: 0
From: Guppy driver
Badflaps, this is the new millennium, and the second decade, thereof.
The cuisinart is so 90's.
We have bigger motors, and sharper blades now.
Because of 85% load factors vice 65-ish 15 years ago, when the world goes to ****e, it takes many days to fix it.
Everybody is flying standby now.
But the pax are voting for it with their wallets.
The cuisinart is so 90's.
We have bigger motors, and sharper blades now.
Because of 85% load factors vice 65-ish 15 years ago, when the world goes to ****e, it takes many days to fix it.
Everybody is flying standby now.
But the pax are voting for it with their wallets.
#29
Stonekettle Station: But Aside From That, Mrs. Lincoln?
It's long and rambling, snarky and uneducated in regard to flight operations.. but here's a blog entry from a guy with a bunch of followers that got bit by the "polar vortex" and FAR 117 perfect combo!
It's long and rambling, snarky and uneducated in regard to flight operations.. but here's a blog entry from a guy with a bunch of followers that got bit by the "polar vortex" and FAR 117 perfect combo!
If Cheap Is All That Matters
Which airline booking sites offer the cheapest airfares?
The sites you’ve certainly heard of — Travelocity, Expedia, Kayak, Orbitz — were all dependably similar, their lowest offerings rarely differing more than a few dollars. But the upstarts occasionally beat them. For that Miami-Chicago flight, the old guard circled around $378. But Routehappy found one for $361, and I followed it through to just before the final click, and it was legit. (Momondo gets an honorable mention at $364.)
So the best technique here is to check one of the traditional sites, and then play around with the new guys and see if they can pull an upset. Then, before you book, check the airline’s own website to make sure it’s not even cheaper there. (And don’t forget that Southwest — by its own choice — doesn’t show up on most sites.) And as long as you’ve popped over, it’s almost always a good idea to do the actual booking from the airline’s site: It’s often easier — and rarely harder — to take care of the minutiae (entering your awards number, choosing seats and paying for extra luggage, as well as changing your reservation down the line if necessary).
http://nyti.ms/1hrzXtL
Which airline booking sites offer the cheapest airfares?
The sites you’ve certainly heard of — Travelocity, Expedia, Kayak, Orbitz — were all dependably similar, their lowest offerings rarely differing more than a few dollars. But the upstarts occasionally beat them. For that Miami-Chicago flight, the old guard circled around $378. But Routehappy found one for $361, and I followed it through to just before the final click, and it was legit. (Momondo gets an honorable mention at $364.)
So the best technique here is to check one of the traditional sites, and then play around with the new guys and see if they can pull an upset. Then, before you book, check the airline’s own website to make sure it’s not even cheaper there. (And don’t forget that Southwest — by its own choice — doesn’t show up on most sites.) And as long as you’ve popped over, it’s almost always a good idea to do the actual booking from the airline’s site: It’s often easier — and rarely harder — to take care of the minutiae (entering your awards number, choosing seats and paying for extra luggage, as well as changing your reservation down the line if necessary).
http://nyti.ms/1hrzXtL
#30
New Hire
Joined: Jan 2014
Posts: 8
Likes: 0
I did that once - it wasn't that fun. Doctor said don't feel bad I get 3-4 a week that do it. I guess we have a lot of retires reminiscing about the old days.
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