LOL..... regional captains have ZERO authority when chocked with door open. Try again.

I do find it humorous this lawyer is spitting out these coulda-shoulda-woulda when they haven't even gone to discovery yet. Shows how much he actually knows about the airline biz.


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Wrong on the first count, and also I wouldn't personally call anything "humorous" at this point.

Sounded like the lawyer has read the FARs and possible their FOM about captain authority and simply connects two dots. Captain is in command then captain is responsible. He said more than one can be at fault so he's pulling as many into the suit as he can.

I disagree. For example, you can't board an intoxicated passenger and if captain determines someone is intoxicated there is a legal obligation to deny boarding. This falls on the certificate holder but ultimately the captain. With the door open.

Some captains all of the time, and all captains some of the time, have sat up front oblivious to the goings on of the boarding process. I suspect the "some" will decrease.

I saw speaking in the context of what the attorney was saying. Yes, we can decline someone intoxicated. But he was speaking of the captain to stop or moderate the altercation of the airport police and his client. Are you kidding me? He was belligerent, rude, and non compliant with the agents. That escapes me and doesn't jive with the post 9/11 strategy. So now when someone starts screaming and demanding for more pretzels we are supposed to get up and watch said individual to make sure punches are not thrown.


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once United CSR's called police and had that Captain in Denver arrested for trying to allow a jumpseater to bring his bag into the cockpit, I backed completely away from any dealings with issues during boarding. not even PA's.
if the senior managers in ops ever want to bring back the Captain's authority of old days, they can. for now, they've taken it away and they can keep it

Chief Storyteller
 

This incident is clearly a matter encompassing perception of entitlements. Since he was a doctor and has allegedly four patients to see the following day, the airline should skip him and pick the next unfortunate. This makes me sick that people still think this way and are always exceptions to the rule. Anyone catch where the attorney answered a question regarding the voucher amount offered? The press then asked how much more would they take in hindsight to take another flight. $3000.


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Not so fast... riddle me this
Which scheduling tried to PS a crew at the last minute and displace pax after the boarding? Who did the crew work for and which major was the trip they were trying to make supporting? This got the ball rolling did it not?

+1
Stop the outsourcing. Control the name and product.

Not necessarily true. I've had unruly passengers removed from my aircraft while chocked and with the door open, much to the exasperation of the CSR involved. We may have zero authority according to our manuals, but nowhere does it say we have to take the flight if we are uncomfortable with the situation. I've threatened to walk off and let them find another Captain a few times. It's a very effective method to get things resolved quickly when all else has failed.

Couple of things wrong with this statement. First, how do we know that the deadheading crew's inbound flight to ORD wasn't late and they got to the gate just as quickly as they could? Second, major airlines frown heavily on giving up seats on their flights so a crew can work a flight on another carrier. In fact I believe SkyWest got burned for this several years ago for deadheading crews on Delta to support United or vice versa. The fault in this particular situation falls squarely at the feet of United. As far as your second point, I agree wholeheartedly with you. Once you farm something out you lose control of it, totally.