Search

Notices

MVP Gold

Thread Tools
 
Search this Thread
 
Old 11-30-2017 | 07:20 AM
  #1  
Thread Starter
Banned
 
Joined: Nov 2013
Posts: 4,378
Likes: 0
From: 7th green
Default MVP Gold

This is a direct result of the Alaska policy that "MVP Golds can do no wrong." They even conducted crew training to that effect years ago. Why? Because they contribute more $$ to the bottom line than average passengers.

At the very least, management seems to have taken a proactive line in this case. Not that they had any choice.

https://www.huffingtonpost.com/entry...ushpmg00000009
Reply
Old 11-30-2017 | 09:22 AM
  #2  
ForeverJunior's Avatar
Line Holder
 
Joined: Apr 2014
Posts: 345
Likes: 0
From: 737 CA
Default

Gosh! What a shame for the 5th best airline.
Reply
Old 12-07-2017 | 04:45 AM
  #3  
Line Holder
 
Joined: Jan 2013
Posts: 77
Likes: 0
From: Eskimo brother from another mother
Default

Originally Posted by ForeverJunior
Gosh! What a shame for the 5th best airline.
We're number 5!
Reply
Old 12-28-2017 | 08:06 PM
  #4  
Gets Weekends Off
 
Joined: Feb 2015
Posts: 293
Likes: 0
From: Left seat bizjet
Default

Can’t believe that anyone with the last name of zuckerburg flies commercial.


Sent from my iPhone using Tapatalk
Reply
Old 12-29-2017 | 11:03 AM
  #5  
Gets Weekends Off
 
Joined: Dec 2005
Posts: 9,348
Likes: 331
Default

In other news, this can't be good:

Alaska Airlines sued after gran fell down escalator | Daily Mail Online

The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
Reply
Old 12-29-2017 | 12:01 PM
  #6  
On Reserve
 
Joined: Jun 2017
Posts: 81
Likes: 0
Default

Alaska's PR team is having a bad 4th Qtr of 2017.
Reply
Old 12-29-2017 | 12:29 PM
  #7  
Gets Weekends Off
 
Joined: Jun 2008
Posts: 2,941
Likes: 0
Default

Originally Posted by ShyGuy
In other news, this can't be good:

Alaska Airlines sued after gran fell down escalator | Daily Mail Online

The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
Alaska posted this.
https://www.adn.com/opinions/2017/12/25/how-strangers-rescued-an-elderly-homeless-woman-and-sent-her-home/
Reply
Old 12-29-2017 | 02:21 PM
  #8  
Thread Starter
Banned
 
Joined: Nov 2013
Posts: 4,378
Likes: 0
From: 7th green
Default

Sadly, its always individual Alaska employees that do outstanding community/customer service and then airline management takes the credit.
Reply
Old 12-30-2017 | 11:53 AM
  #9  
Gets Weekends Off
 
Joined: Aug 2011
Posts: 171
Likes: 0
Default

When you hire the 5th best wheelchair/ escort company, neglect of your customers is part of the risk. It’s the old adage “you get what you pay for”. You would think the 5th best management team would know that by now.
Reply
Old 12-30-2017 | 01:20 PM
  #10  
Works Every Weekend
 
Joined: Apr 2006
Posts: 1,210
Likes: 0
Default

Originally Posted by waterboy
You would think the 5th best management team would know that by now.
They're 5th best at learning what the consequences of their actions are.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
dl773
Part 91 and Low Time
1
09-06-2016 02:33 PM
dl773
Flight Schools and Training
0
08-03-2016 12:28 PM
Sata 4000 RP
Major
20
06-09-2013 06:08 PM
DBSociety
Flight Schools and Training
10
11-10-2009 10:20 AM
rickB
Flight Schools and Training
6
06-03-2008 05:22 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Your Privacy Choices