MVP Gold
#1
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Joined: Nov 2013
Posts: 4,378
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From: 7th green
This is a direct result of the Alaska policy that "MVP Golds can do no wrong." They even conducted crew training to that effect years ago. Why? Because they contribute more $$ to the bottom line than average passengers.
At the very least, management seems to have taken a proactive line in this case. Not that they had any choice.
https://www.huffingtonpost.com/entry...ushpmg00000009
At the very least, management seems to have taken a proactive line in this case. Not that they had any choice.
https://www.huffingtonpost.com/entry...ushpmg00000009
#5
Gets Weekends Off
Joined: Dec 2005
Posts: 9,348
Likes: 331
In other news, this can't be good:
Alaska Airlines sued after gran fell down escalator | Daily Mail Online
The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
Alaska Airlines sued after gran fell down escalator | Daily Mail Online
The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
#7
Gets Weekends Off
Joined: Jun 2008
Posts: 2,941
Likes: 0
In other news, this can't be good:
Alaska Airlines sued after gran fell down escalator | Daily Mail Online
The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
Alaska Airlines sued after gran fell down escalator | Daily Mail Online
The guy in the video acted very fast and flew to rescue her, kudos to him. Still, sad what happened.
https://www.adn.com/opinions/2017/12/25/how-strangers-rescued-an-elderly-homeless-woman-and-sent-her-home/
#9
Gets Weekends Off
Joined: Aug 2011
Posts: 171
Likes: 0
When you hire the 5th best wheelchair/ escort company, neglect of your customers is part of the risk. It’s the old adage “you get what you pay for”. You would think the 5th best management team would know that by now.
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