[Positive Impacts of CBA 2022]
#81
Gets Weekends Off
Joined APC: Nov 2019
Posts: 791
Thinkin’ you are not quite right there. Likely I might not be quite right either. However , the Crew Acess we use and how “outside users” (that is us)interact with it is very much a product of Alaska Airlines making. And Alaska Airlines only provides reliable user interface to the “inside users”….cheaper that way
#82
Gets Weekends Off
Joined APC: Apr 2013
Posts: 647
And the thing that is most frustrating is how difficult it is to actually look at your schedule - there's basically no alternative to opening a browser, logging in, and waiting for the propeller to spin around before seeing your schedule. CA can't communicate with any 3rd party app, and syncing it with your outlook calendar is OK but not even close to useful in real-time. I guess I'm spoiled from having used Flica at two previous airlines and the FCView app that a Republic pilot created. That app showed your whole monthly schedule, then details about each leg of each trip and hotels if you clicked on it, and you could just swipe down to refresh it. And for those of us that still keep a logbook, Flica could export any month of your schedule, leg by leg, to all manner of electronic logbook apps. All CA can do is print a sparsely detailed PDF of your current month or the previous two months, and anything less recent than that is lost forever for all practical purposes. And "generate a PDF" is all CA can do for everything else like reserve lists too, so every time you want to update the list you have to wait for it to spit out the PDF (sometimes a full minute or more), then save it on your computer/phone.
It's all just very clunky. like every other piece of IT this company uses and it reminds me a lot of the cheap and crappy LIDO system Compass switched to in 2016 (and kind of like how Alaska is the only airline cheap enough to use CA, Trans States Holdings was the only company cheap enough to use that system). But I guess I should be thankful it's electronic at all, unlike our system bids.
#84
The UI is very user-unfriendly. The list of opentime/trade trips resets to the top of the list when you change between the trip pool tab and the roster tab, so it's very difficult and needlessly time-consuming to go back and forth between them to see what trips might fit where into your schedule. There's no way to highlight trips that are newly posted so if I peruse the trip pool today, see nothing I want, and then go look again tomorrow, I have to look at everything I already looked at. Why not be able to show only trips that have been posted since your last visit? And as irritating as it is to use CA on a desktop, it's even worse on mobile because in a mobile browser, you can't even see the calendar view of your month when you're looking at the trip pool. The filters aren't detailed at all, i.e. why not be able to filter out trips that report before/after a certain time (not just AM/PM)? Would that really be so difficult?
And the thing that is most frustrating is how difficult it is to actually look at your schedule - there's basically no alternative to opening a browser, logging in, and waiting for the propeller to spin around before seeing your schedule. CA can't communicate with any 3rd party app, and syncing it with your outlook calendar is OK but not even close to useful in real-time. I guess I'm spoiled from having used Flica at two previous airlines and the FCView app that a Republic pilot created. That app showed your whole monthly schedule, then details about each leg of each trip and hotels if you clicked on it, and you could just swipe down to refresh it. And for those of us that still keep a logbook, Flica could export any month of your schedule, leg by leg, to all manner of electronic logbook apps. All CA can do is print a sparsely detailed PDF of your current month or the previous two months, and anything less recent than that is lost forever for all practical purposes. And "generate a PDF" is all CA can do for everything else like reserve lists too, so every time you want to update the list you have to wait for it to spit out the PDF (sometimes a full minute or more), then save it on your computer/phone.
It's all just very clunky. like every other piece of IT this company uses and it reminds me a lot of the cheap and crappy LIDO system Compass switched to in 2016 (and kind of like how Alaska is the only airline cheap enough to use CA, Trans States Holdings was the only company cheap enough to use that system). But I guess I should be thankful it's electronic at all, unlike our system bids.
And the thing that is most frustrating is how difficult it is to actually look at your schedule - there's basically no alternative to opening a browser, logging in, and waiting for the propeller to spin around before seeing your schedule. CA can't communicate with any 3rd party app, and syncing it with your outlook calendar is OK but not even close to useful in real-time. I guess I'm spoiled from having used Flica at two previous airlines and the FCView app that a Republic pilot created. That app showed your whole monthly schedule, then details about each leg of each trip and hotels if you clicked on it, and you could just swipe down to refresh it. And for those of us that still keep a logbook, Flica could export any month of your schedule, leg by leg, to all manner of electronic logbook apps. All CA can do is print a sparsely detailed PDF of your current month or the previous two months, and anything less recent than that is lost forever for all practical purposes. And "generate a PDF" is all CA can do for everything else like reserve lists too, so every time you want to update the list you have to wait for it to spit out the PDF (sometimes a full minute or more), then save it on your computer/phone.
It's all just very clunky. like every other piece of IT this company uses and it reminds me a lot of the cheap and crappy LIDO system Compass switched to in 2016 (and kind of like how Alaska is the only airline cheap enough to use CA, Trans States Holdings was the only company cheap enough to use that system). But I guess I should be thankful it's electronic at all, unlike our system bids.
#85
Gets Weekends Off
Joined APC: Feb 2007
Posts: 357
The UI is very user-unfriendly. The list of opentime/trade trips resets to the top of the list when you change between the trip pool tab and the roster tab, so it's very difficult and needlessly time-consuming to go back and forth between them to see what trips might fit where into your schedule. There's no way to highlight trips that are newly posted so if I peruse the trip pool today, see nothing I want, and then go look again tomorrow, I have to look at everything I already looked at. Why not be able to show only trips that have been posted since your last visit? And as irritating as it is to use CA on a desktop, it's even worse on mobile because in a mobile browser, you can't even see the calendar view of your month when you're looking at the trip pool. The filters aren't detailed at all, i.e. why not be able to filter out trips that report before/after a certain time (not just AM/PM)? Would that really be so difficult?
And the thing that is most frustrating is how difficult it is to actually look at your schedule - there's basically no alternative to opening a browser, logging in, and waiting for the propeller to spin around before seeing your schedule. CA can't communicate with any 3rd party app, and syncing it with your outlook calendar is OK but not even close to useful in real-time. I guess I'm spoiled from having used Flica at two previous airlines and the FCView app that a Republic pilot created. That app showed your whole monthly schedule, then details about each leg of each trip and hotels if you clicked on it, and you could just swipe down to refresh it. And for those of us that still keep a logbook, Flica could export any month of your schedule, leg by leg, to all manner of electronic logbook apps. All CA can do is print a sparsely detailed PDF of your current month or the previous two months, and anything less recent than that is lost forever for all practical purposes. And "generate a PDF" is all CA can do for everything else like reserve lists too, so every time you want to update the list you have to wait for it to spit out the PDF (sometimes a full minute or more), then save it on your computer/phone.
It's all just very clunky. like every other piece of IT this company uses and it reminds me a lot of the cheap and crappy LIDO system Compass switched to in 2016 (and kind of like how Alaska is the only airline cheap enough to use CA, Trans States Holdings was the only company cheap enough to use that system). But I guess I should be thankful it's electronic at all, unlike our system bids.
And the thing that is most frustrating is how difficult it is to actually look at your schedule - there's basically no alternative to opening a browser, logging in, and waiting for the propeller to spin around before seeing your schedule. CA can't communicate with any 3rd party app, and syncing it with your outlook calendar is OK but not even close to useful in real-time. I guess I'm spoiled from having used Flica at two previous airlines and the FCView app that a Republic pilot created. That app showed your whole monthly schedule, then details about each leg of each trip and hotels if you clicked on it, and you could just swipe down to refresh it. And for those of us that still keep a logbook, Flica could export any month of your schedule, leg by leg, to all manner of electronic logbook apps. All CA can do is print a sparsely detailed PDF of your current month or the previous two months, and anything less recent than that is lost forever for all practical purposes. And "generate a PDF" is all CA can do for everything else like reserve lists too, so every time you want to update the list you have to wait for it to spit out the PDF (sometimes a full minute or more), then save it on your computer/phone.
It's all just very clunky. like every other piece of IT this company uses and it reminds me a lot of the cheap and crappy LIDO system Compass switched to in 2016 (and kind of like how Alaska is the only airline cheap enough to use CA, Trans States Holdings was the only company cheap enough to use that system). But I guess I should be thankful it's electronic at all, unlike our system bids.
I once had an illegality when I compressed my flying. I had to pull reports for days until I found the one day that put me over. I think I was hypnotized by that propeller spin.
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