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Originally Posted by MinimumEffort
(Post 3931494)
Tom Horton should have won.
Nothing good has ever come out of America West. It's an airline that should have folded in the 90s Sadly, around year seven or eight, that started happening to me. |
Originally Posted by MinimumEffort
(Post 3931494)
Tom Horton should have won.
Nothing good has ever come out of America West. It's an airline that should have folded in the 90s ......oh. Seems like a few opportunities missed. |
Originally Posted by tmtbiker
(Post 3931497)
Who did APA back after chapter 11 with their Board vote? Sorry, Tom. But then you got Dougie and Scott! Scott's pretty smart! What's he up to now?
......oh. Seems like a few opportunities missed. |
Originally Posted by WiFly
(Post 3931466)
Then why are our customer satisfaction scores so much lower than Delta and United?
Why are people paying more to fly on them on the same routes than they are to fly on us? Same seat, same airplane type, same route, and yet we still can’t charge as much. Nothing you posted above is accurate to why AA is underperforming. Your previous 3-4 posts have made accusations that are so incredibly inaccurate I question if you’re an actual pilot at American. |
Originally Posted by RippinClapBombs
(Post 3931515)
Jetblue has the highest customer satisfaction score in the industry (AA and UA are basically tied) and they’re on a fast track to Bankruptcy. You have any other BS theories??
Nothing you posted above is accurate to why AA is underperforming. Your previous 3-4 posts have made accusations that are so incredibly inaccurate I question if you’re an actual pilot at American. JetBlue is not competing for business or premium leisure travel. Their yields are low. That’s why they are failing. You can’t have low yields in high cost markets. Who else has low yields? American. In high costs markets. That’s why Delta and United are crushing American - it’s as simple as this: passengers will pay more to fly on those airlines than they will to fly on American. This translates into lower credit card revenue also. Brand loyalty matters, and our brand sucks. |
Originally Posted by WiFly
(Post 3931520)
United’s satisfaction scores are significantly better than American’s (and improving).
Originally Posted by WiFly
(Post 3931520)
JetBlue is not competing for business or premium leisure travel. Their yields are low. That’s why they are failing. You can’t have low yields in high cost markets.
Who else has low yields? American. In high costs markets. That’s why Delta and United are crushing American - This translates into lower credit card revenue also. Almost this entire post is (once again) not accurate, but I don’t care enough to keep correcting your every post—don’t expect another reply when you attempt to throw more sh*t at the wall about employee morale and hope it sticks. I think what you’re attempting to illustrate is JetBlue doesn’t compete for corporate contracts and to be frank neither does American (resulting in lower yields)—all thanks to our current management strategy—that’s why we’re 4 percentage points lower than our two main competitors on profit margins. (With our current revenue that’s roughly $2.5 billion lost profit per year). |
Originally Posted by WiFly
(Post 3931478)
We absolutely have an impact on crew & on time performance. The same people shutting off APUs in 100° heat or sitting 10 feet from the gate refusing to call ops for wing walkers, are the ones *****ing about how poorly the company treats customers.
You can either do your part and demand better from the rest of the company, or keep up the miserable IDGAF attitude. But not both. 30 minutes later still no ramp crew. |
Originally Posted by RippinClapBombs
(Post 3931522)
Not according to J.D. Power
Almost this entire post is (once again) not accurate, but I don’t care enough to keep correcting your every post—don’t expect another reply when you attempt to throw more sh*t at the wall about employee morale and hope it sticks. I think what you’re attempting to illustrate is JetBlue doesn’t compete for corporate contracts and to be frank neither does American (resulting in lower yields)—all thanks to our current management strategy—that’s why we’re 4 percentage points lower than our two main competitors on profit margins. (With our current revenue that’s roughly $2.5 billion lost profit per year). |
Originally Posted by WiFly
(Post 3931478)
We absolutely have an impact on crew & on time performance. The same people shutting off APUs in 100° heat or sitting 10 feet from the gate refusing to call ops for wing walkers, are the ones *****ing about how poorly the company treats customers.
You can either do your part and demand better from the rest of the company, or keep up the miserable IDGAF attitude. But not both. Some stations are notorious for this. Tampa for example. There are 25 people running around the ramp acting like they don’t see or hear a 321 sitting waiting to park and somehow nobody can locate a pair of wands. Every. Time. OPS responds ‘Oh they should be on the way.’ meanwhile we are blocking the alley for 20 minutes while 3 other flights are trying to push. What about when you are all ready to push but the baggage door stays open until D+5. We can complain all we want but it doesn’t matter. The operation moves at its own speed regardless of what we do. |
Originally Posted by Name User
(Post 3931484)
No one is shutting off APUs in 100° heat.
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