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UPS Failed to Deliver

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Old 04-04-2010 | 10:39 PM
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This article says a lot


UPS and Apple Miss April 3rd Delivery Date for Hawaiian iPad Pre-Orders (NASDAQ: AAPL) (NYSE: UPS) : American Banking News
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Old 04-05-2010 | 06:08 AM
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...nobody likes a swift kick to the "jimmy"...ouch!
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Old 04-05-2010 | 06:19 AM
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It would appear Apple is a wee bit perturbed

To Our Valued Apple Customer: Thank you for your recent purchase of the magical and revolutionary Apple iPad. We would like to advise you Saturday delivery is not available in your area. Your order will be delivered on Monday April 5th.

This does not apply to those who reserved for in-store pickup at one of the 3 Apple retail stores in Honolulu as UPS will be delivering those pallets to the store. Just residential deliveries will not be made by UPS primarily due to the tight shipping window specified by Apple and the early logistical decisions made by UPS with regards to the Hawaii batches of iPad’s shipped from China.

Customers in other parts of the US defined as rural by UPS also are receiving the same e-mail message.

It should be noted that Apple did mention about this possibility of a delayed delivery on their preorder page. What is probably annoying some customers though is that Apple normally ships via FedEx which has a pretty good track record of making Saturday delivery when a customer pays extra for that service. UPS is proving they are unable to do so even with Apple making arrangements with WorldEase. The next time Apple has a high profile preorder release such as this, they should specify which shipper they are using so that customers can make a better informed decision.
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Old 04-05-2010 | 07:19 AM
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We haven't even furloughed yet and they're already losing contracts. Anyone who thinks the open time and JA ban aren't working should think again.
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Old 04-05-2010 | 11:04 AM
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"Dear customer, UPS screwed you"

Sincerely,
Apple
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Old 04-05-2010 | 12:50 PM
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UPS should write a response ...

Dear iPad Consumer:

We are sorry that you will not be receiving your iPad on time as specified by Apple. Take a deep breath, the world is not coming to an end.

Your iPad will be delivered as soon as possible, most likely on Monday. Then, you'll be able to show off to the world how snoobish and elitist you are for buying a flat panel that doesn't multi-task, has no adobe flash (sorry you'll have to wait for a YouTube app --- that you can pay for), no camera, requires you to pay for and download all content from the App Store, needs an adapter for USBs because it doens't have them, and once again throw away cash to AT&T for their already overtasked network.

Thank you and have a good day.
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Old 04-05-2010 | 12:58 PM
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Originally Posted by KC10 FATboy
UPS should write a response ...

Dear iPad Consumer:

We are sorry that you will not be receiving your iPad on time as specified by Apple. Take a deep breath, the world is not coming to an end.

Your iPad will be delivered as soon as possible, most likely on Monday. Then, you'll be able to show off to the world how snoobish and elitist you are for buying a flat panel that doesn't multi-task, has no adobe flash (sorry you'll have to wait for a YouTube app --- that you can pay for), no camera, requires you to pay for and download all content from the App Store, needs an adapter for USBs because it doens't have them, and once again throw away cash to AT&T for their already overtasked network.

Thank you and have a good day.
...yep, that should do it. Problem solved
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Old 04-05-2010 | 01:21 PM
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Is there any part of the iPad that was made in the USA? Or all of it in China? More Chinese lead-painted junk waiting to be returned to the store under warranty. Maybe you can return the drywall in your house also made in China along with the beloved iPad.
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Old 04-06-2010 | 05:21 PM
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Doesn't sound from the article like this was caused a shortage of pilots or a lack of lift, or a late arrival due to crew problems does it? I'd like to believe that we've totally ruined the Ipad rollout, but seems like a Hawaii issue that had little to do with the pilot group. Did I miss something?
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Old 04-07-2010 | 05:04 AM
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Originally Posted by Rocket Bob
Doesn't sound from the article like this was caused a shortage of pilots or a lack of lift, or a late arrival due to crew problems does it? I'd like to believe that we've totally ruined the Ipad rollout, but seems like a Hawaii issue that had little to do with the pilot group. Did I miss something?
Nope, you didn't miss a thing other than a few postings from people who want to blame everything wrong in their life on UPS management. Note, I am not now, have never been nor will I ever be a UPS manager.
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