Accepted Fare Question
#1
Accepted Fare Question
I have a pretty good understanding of the accepted fare policy but am unsure if this qualifies as an exception.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
#4
I had something similar happen to me in November of 2011. Doing a hotel STBY in CDG and on the last night they had me operate to DEL then to HKG with a DHD to SFO on Cathay. The pairing showed an accepted fare of $5818 yet the ticket was issued within 15 minutes of the revision on Cathay for $10,428. I called CRS and raised the BS flag and they told me to talk with Corporate Travel who said what they did was incorrect and my bank should reflect the fare of $10428. I had to talk with a supervisor to get the correction and it took a couple weeks but they finally fixed it. Most folks would likely let this slide but it ****ed me off and I decided to pursue it. I was able to deviate and get the full bank. Its unfortunate but our company will cheat you if they can get away with it.
Good luck,
Good luck,
#5
If you deviate - all you get is the $834 "Accepted Fare" published on your pairing - it doesn't matter how much the company "would have" spent on your scheduled ticket - this is a perfect example of how messed up the Accepted Fare system is.
#6
Gets Weekends Off
Joined APC: Feb 2011
Position: Right for a long time
Posts: 298
A few months ago I was issued a ticket for roughly $800 and the pairing was roughly $500. I deviated and sent the travel dept a fax of the $800 ticket email they purchased for me (prior to the deviation) and long story short I did get the increased $800 bank. Maybe it all depends on who you deal with on the phone...but I agree that the system should be fixed.
#7
This was a last minute change to a pairing I was already on my last layover. I know you get the accepted fare when awarded a line with deadheads on it but when the company changes your pairing last minute and adds a deadhead and can't buy the ticket for the accepted fare I shouldn't be held to that standard either. Tickets purchased same day of travel are going to be higher and the accepted fare is out the window.
#8
I have a pretty good understanding of the accepted fare policy but am unsure if this qualifies as an exception.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
fbh
#9
Gets Weekends Off
Joined APC: Sep 2007
Posts: 355
I have a pretty good understanding of the accepted fare policy but am unsure if this qualifies as an exception.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
I had the last leg of my trip from ANC to MEM cancelled. I am in ANC now. The pairing was rebuilt with a backend deadhead and a ticket was quickly issued to me from ANC to MEM on Delta for $1184. When I look at my revised pairing they have added comments to the bottom including an accepted fare of $834 on Delta from ANC - MEM.
Am I going to get the $1184 bank or the $834 bank? The cheapest ticket I can find home from ANC is $990 on Delta.
take a screen shot of your pairing & forward it & the email invoice from global travel to the Sig & your block rep.
The union needs hard quantitative data on the degree of variance and frequency of the accepted fare discrepancies. I recall them mentioning that they want to build a database so there can be queries by city pair, date etc,
Without "proof", the company can just write it off as anecdotal one-of situations. Over the past year about 40% of my deadhead accepted fares are actually purchased for 130-155% of the accepted fare.
#10
A few months ago I was issued a ticket for roughly $800 and the pairing was roughly $500. I deviated and sent the travel dept a fax of the $800 ticket email they purchased for me (prior to the deviation) and long story short I did get the increased $800 bank. Maybe it all depends on who you deal with on the phone...but I agree that the system should be fixed.
take a screen shot of your pairing & forward it & the email invoice from global travel to the Sig & your block rep.
The union needs hard quantitative data on the degree of variance and frequency of the accepted fare discrepancies. I recall them mentioning that they want to build a database so there can be queries by city pair, date etc,
Without "proof", the company can just write it off as anecdotal one-of situations. Over the past year about 40% of my deadhead accepted fares are actually purchased for 130-155% of the accepted fare.
The union needs hard quantitative data on the degree of variance and frequency of the accepted fare discrepancies. I recall them mentioning that they want to build a database so there can be queries by city pair, date etc,
Without "proof", the company can just write it off as anecdotal one-of situations. Over the past year about 40% of my deadhead accepted fares are actually purchased for 130-155% of the accepted fare.
according to the company over the past several years, your scenario NEVER happens (NEVER did, NEVER will....."not how we have ever done it")
consider yourself extremely lucky if this actually occurred, but don't expect it to ever happen again until/unless we can negotiate a change to the Accepted Fare process.
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