top rated Citation service centers ?
06-20-2015 | 01:10 PM
#1
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Working weekends
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From: Left Seat
top rated Citation service centers ?
Guys
who/what are the top rated Citation service centers, in term competence/expertise plus customer service, etc ?
Thank You
Aircraft in question is Citation Ultra
who/what are the top rated Citation service centers, in term competence/expertise plus customer service, etc ?
Thank You
Aircraft in question is Citation Ultra
06-20-2015 | 01:59 PM
#2
Doing One Pilot's Job
Joined: Sep 2005
Posts: 7,870
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WestStar ALN
SAT
MKE
MCO does good work but has terrible communication, ICT performed work without my approval and seemed to not understand the problem with that...also, ICT was late delivering the aircraft to us.
SAT
MKE
MCO does good work but has terrible communication, ICT performed work without my approval and seemed to not understand the problem with that...also, ICT was late delivering the aircraft to us.
06-25-2015 | 03:31 AM
#6
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From: Retired
Second the comment on MCO; they make everything an "airworthiness issue", whether you've asked them to inspect/fix or not.
When you take your airplane to a Cessna Service Center, you need to be crystal clear, in writing, on what you want, and need done, don't just say "perform what's required".
We've had situations where we were very specific and they went ahead and inspected something else, threatening to ground the aircraft (e.g., not sign off on the work done), unless they were authorized to deal with what they found during their unauthorized trolling for more work.
If we can avoid the Service Centers, we do.
When you take your airplane to a Cessna Service Center, you need to be crystal clear, in writing, on what you want, and need done, don't just say "perform what's required".
We've had situations where we were very specific and they went ahead and inspected something else, threatening to ground the aircraft (e.g., not sign off on the work done), unless they were authorized to deal with what they found during their unauthorized trolling for more work.
If we can avoid the Service Centers, we do.
06-25-2015 | 08:00 AM
#8
Doing One Pilot's Job
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06-27-2015 | 03:48 AM
#9
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Avoid Citation service centers at all costs! Plenty of other places that do better job at a lot more reasonable cost
Hawthorne in EAU does great work on Citations and they do everything except engine overhauls
Elliott is ok for some work but they can get out of hand at times. They do paint/interior too
Hawthorne in EAU does great work on Citations and they do everything except engine overhauls
Elliott is ok for some work but they can get out of hand at times. They do paint/interior too
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