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-   -   Non Rev boarding issues (https://www.airlinepilotforums.com/delta/120243-non-rev-boarding-issues.html)

sailingfun 02-28-2019 06:02 PM


Originally Posted by LumberJack (Post 2772500)
Other airlines can JS/Non-rev at the same time. The only reason we can't is because no one has lit a fire under IT to fix it.

It has nothing to do with IT. It is a company policy from the top. They don’t want pilots with a guaranteed jumpseat moving to the back and bumping non pilot non revs.

WickedSmaht 02-28-2019 06:24 PM


Originally Posted by PilotJ3 (Post 2770302)
AA has this. When the JSeater checks in ONLINE!, he can choose what type of pass. When they are clearing the standby list, agent calls them and ask if they want seat or JS.

You can also see who’s a jumpseater in their standby list, even if they are not reserved in the JS.

It's likely I'm wrong, usually am, but wasn't (isn't) the deal with not being able to check in online or at a kiosk that the Agent has to be able to verify you visually through the check in process? I seem to remember being told this a few times when asking. Why it would be different between carriers when the verification protocol is based on TSA requirements, or SHOULD be based on them is anyone's guess. Don't know why AA can and we can't...

LumberJack 02-28-2019 08:01 PM


Originally Posted by sailingfun (Post 2772531)
It has nothing to do with IT. It is a company policy from the top. They don’t want pilots with a guaranteed jumpseat moving to the back and bumping non pilot non revs.

I find that hard to believe.

First, that can happen today: cancel jumpseat and list.

Second, if that was their intention, they would restrict it like they do with Fly for Less tickets.

Past life, when these situations came up, there was usually someone who offered to jump to get a nonrev on. We should have the same option.

LumberJack 02-28-2019 08:34 PM

1 Attachment(s)

Originally Posted by WickedSmaht (Post 2772537)
It's likely I'm wrong, usually am, but wasn't (isn't) the deal with not being able to check in online or at a kiosk that the Agent has to be able to verify you visually through the check in process? I seem to remember being told this a few times when asking. Why it would be different between carriers when the verification protocol is based on TSA requirements, or SHOULD be based on them is anyone's guess. Don't know why AA can and we can't...

Yeah it's confusing because most gate agents check CASS at the same time as check-in.

Checking in isn't the same as clearing CASS though. You only need the visual check (CASS picure) to be awarded the JS. Maybe Delta gate agents have a policy or IT limitation, but there is nothing stopping us from checking in online for the JS.

For example, list JS on SWA, show up at counter to check in, they hand me a boarding pass. No CASS verification required. Saves them time but you end up boarding last :(

Or

Ten OAL jumpseaters show up during boarding. No sense checking CASS for all of them. Clear nine of them into seats then the tenth gets CASS checked and awarded the JS.

sailingfun 03-01-2019 07:20 AM


Originally Posted by LumberJack (Post 2772590)
I find that hard to believe.

First, that can happen today: cancel jumpseat and list.

Second, if that was their intention, they would restrict it like they do with Fly for Less tickets.

Past life, when these situations came up, there was usually someone who offered to jump to get a nonrev on. We should have the same option.

If you were here when we fought for the jumpseat you would understand it. They do ban it today. The computer will allow you to make a jumpseat listing and then make a non rev listing. Company policy forbids it.

WickedSmaht 03-01-2019 03:17 PM


Originally Posted by LumberJack (Post 2772597)
Yeah it's confusing because most gate agents check CASS at the same time as check-in.

Checking in isn't the same as clearing CASS though. You only need the visual check (CASS picure) to be awarded the JS. Maybe Delta gate agents have a policy or IT limitation, but there is nothing stopping us from checking in online for the JS.

For example, list JS on SWA, show up at counter to check in, they hand me a boarding pass. No CASS verification required. Saves them time but you end up boarding last :(

Or

Ten OAL jumpseaters show up during boarding. No sense checking CASS for all of them. Clear nine of them into seats then the tenth gets CASS checked and awarded the JS.

You raise a good point, it is a visual confirmation only when awarded and sitting in the pointy end. With that info...what gives?? Why CAN'T we check in online??

PilotJ3 03-01-2019 05:05 PM


Originally Posted by WickedSmaht (Post 2773044)
You raise a good point, it is a visual confirmation only when awarded and sitting in the pointy end. With that info...what gives?? Why CAN'T we check in online??

That’s my whole point. I do understand others that say “that way we can help other nonrevs”, I’ve done it, numerous times, specially going home. But we should get the option before a regional parter or other airline pilot gets the last seat of the plane. The last seat available should be the JS when other pilots are present.

Also, if the flight is payload optimize, the agent already know that, so they can call over the PA for those with JS reserved.

LumberJack 03-02-2019 12:33 AM


Originally Posted by sailingfun (Post 2772765)
If you were here when we fought for the jumpseat you would understand it. They do ban it today. The computer will allow you to make a jumpseat listing and then make a non rev listing. Company policy forbids it.

We're talking about the ability to have one listing do both. It's already in use by other airlines and we can improve it even futher to make sure no seats go unfilled.

Will all non-revs will clear?
Yes: Use stby list
No: Are there other jumpseaters?
Yes: Pilot choice (looks at seat map and position on stby list)
No: Award jumpseat (This is the part we do differently :))

JackRabbit 03-02-2019 05:51 AM

I would really just settle for ATL clearing the nonrevs at D30 instead of D05.

StartngOvr 03-03-2019 11:08 AM


Originally Posted by WickedSmaht (Post 2773044)
You raise a good point, it is a visual confirmation only when awarded and sitting in the pointy end. With that info...what gives?? Why CAN'T we check in online??



CASS verification.


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