Tanker1497

All of this.

Speed Select

You’re a Delta pilot?

Ive never encountered a captain “telling” FAs how to do their job. “Three ice cubes per drink and only fill 2/3s of the cup.”

The crew is a team and the captain is the leader (owns authority, responsibility, and sets the tone).

You’re confusing leadership and micromanagement, which tells me you have no real leadership experience on your resume.

Perdinslly, I think we should end inflight service beyond what’s required by the FAA. And then, only water. That way everyone knows what to expect, will bring their own snacks and drinks, reduce risk of injury, reduce cost to the company, increase FA morale (preventing unionization), and increase profit sharing payouts. If you want a meal and a cocktail, pay for FC. I’m kind of serious about this. It’s 2024 and people have become excessively risk adverse. Might as well acquiesce while raising fares and market that we are hands down the safest airline to fly (we don’t even allow flight attendants to move carts through the aisle… for your safety).

notEnuf

FAs need leadership like waitresses need a manager telling them how and when to pour the water. All they need is information about the ride conditions to assess the safety of doing thier job. This is why we have standardized verbiage. If WE do our job we inform them of any changes we become aware of so they can continue to evaluate the safety. This isn't the military and you are not responsible for thier level of service. They will have to answer for any complaints. You (and I) have never been contacted by a chief pilot about the service provided on a flight.

Speed Select

Yeah, I do that. By chance, ever tell the FAs to sit early on the arrival? Telling them how to do their job.

Complaints? “I didn’t feel that it was safe.”

BTW, why are you using waitresses as an example? I don’t see the connection. And, it’s “servers.”

notEnuf

Yes, you are the PIC of a single flight, not thier supervisor, superior or manager. Safety IS your responsibility.

Trip7

PREACH. This is Leadership

Speed Select

I tell them when we’re going to enter turbulence and let them decide what they’re going to do, at most recommend. They’re trained professionals and probably know what their up and about threshold is better than I do in the front of the airplane, strapped to a seat.

Ever have an FO say it’s too bumpy to walk to the cockpit from the rest facility?

ancman

I can’t think of a faster way to let United win the race to be the industry-leading premium airline.

Speed Select

First class still gets service… no carts. For C+ and MC, we can hang our hat on “Industry’s safest air line.” Who’s not going to pay whatever price we charge to fly us?

United and American FAs will take notice and follow our lead.

notEnuf

No, but that is a single 30 second walk to get to a duty seat with a seat belt. Are you writing FA training curriculum now? Is "stay in your lane" still a saying?