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Old 11-28-2022 | 10:14 PM
  #241  
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Originally Posted by Scoop
I personally have experienced post PSC issues - unfortunately the same ones I experienced prior to PSC. DV8 DH and could not select Comfort + the day of the flight with plenty of open seats. To top it off my attempt to call Pilot Assist was right out of a bad comedy, it went something like this.

Me: "Speak with Pilot assist."
RoboDelta: "You want to speak with crew scheduling.......Right?"
Me: "Speak with Pilot assist."
RoboDelta: "You want to speak with crew scheduling...........Right?"
Me: "Pilot Assist."
RoboDelta: "Your done right?"
Me: "Arggghhhhhhhhh!!!!"

Same old Delta IT.

Scoop
Crew Assist's direct phone number is in the FOM. You call, and they pick up. I just ops tested it today. No voice tree menus.
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Old 11-29-2022 | 04:14 AM
  #242  
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Joined: Dec 2007
Posts: 7,253
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From: DAL 330
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Originally Posted by Broncos
Crew Assist's direct phone number is in the FOM. You call, and they pick up. I just ops tested it today. No voice tree menus.

Excellent information!

Scoop
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