DL pilot calls LGA controller "idiot" on freq
#21
#22
Moderator
Joined: Dec 2007
Posts: 7,264
Likes: 106
From: DAL 330
I really don't think that controller had a leg to stand on - "Between now and midnight" is a ridiculous answer. A good proportion of the NYC controllers at all 3 airports seem to take pride in being rude, demeaning and overly aggressive. The problem with this is that just adds to the radio congestion and makes the whole operation less safe and very much more inefficient. If the controllers would speak calmly, clearly and slowly it would probably save a lot of unnecessary radio calls. Assuming a Pilot that sees JFK occasionally has the same level of knowledge as a controller who operates there every single day is what IMHO leads to a lot of these issues.
Yes the NYC airports are overcrowded, but some of the controllers attitudes only adds to the problems instead of helping to mitigate them.
Scoop
Yes the NYC airports are overcrowded, but some of the controllers attitudes only adds to the problems instead of helping to mitigate them.
Scoop
#23
Line Holder
Joined: Oct 2009
Posts: 1,154
Likes: 192
I really don't think that controller had a leg to stand on - "Between now and midnight" is a ridiculous answer. A good proportion of the NYC controllers at all 3 airports seem to take pride in being rude, demeaning and overly aggressive. The problem with this is that just adds to the radio congestion and makes the whole operation less safe and very much more inefficient. If the controllers would speak calmly, clearly and slowly it would probably save a lot of unnecessary radio calls. Assuming a Pilot that sees JFK occasionally has the same level of knowledge as a controller who operates there every single day is what IMHO leads to a lot of these issues.
Yes the NYC airports are overcrowded, but some of the controllers attitudes only adds to the problems instead of helping to mitigate them.
Scoop
Yes the NYC airports are overcrowded, but some of the controllers attitudes only adds to the problems instead of helping to mitigate them.
Scoop
In the mid 1970's during the wee hours of the morning myself and a few other light twins/twin beeches starting their taxi's at STL. One guy gets all confused and ground goes off on him.
Whatever.
A few minutes later I am airborne as the ground berated flight checks in with departure. After departure acknowledges he pauses then asks: "Flight xyz just WHAT did you do to that poor ground controller?!"
I always wondered just what kind of behind the scenes meltdown that controller had.
#24
Roll’n Thunder
Joined: Oct 2009
Posts: 5,157
Likes: 568
From: Pilot
So I finally got a chance to watch the replay. Controller was definitely being over the top, but I've been in LGA like that a bunch of times and honestly asking for your number in the sequence seems a bit ridiculous too, especially trying to get in during a very busy time on the radio (which is a lot of the time at LGA I know). I mean there's obviously tons of planes out there and does it really matter if you're #18 or #22? Either way it's going to be a long time. They sat for an hour before returning to the gate so they had time to play with before fuel was going to become an issue. Personally in most of those situations I've found if you just wait it out a bit you can get a general idea of how things are flowing and roughly where you stand. If fuel and/or duty day become an issue then a radio call like "DL999 has 30 minutes before we have to return to the gate, how are things looking for us?" could garner a little more actionable response from the controller.
#27
So I finally got a chance to watch the replay. Controller was definitely being over the top, but I've been in LGA like that a bunch of times and honestly asking for your number in the sequence seems a bit ridiculous too, especially trying to get in during a very busy time on the radio (which is a lot of the time at LGA I know). I mean there's obviously tons of planes out there and does it really matter if you're #18 or #22? Either way it's going to be a long time. They sat for an hour before returning to the gate so they had time to play with before fuel was going to become an issue. Personally in most of those situations I've found if you just wait it out a bit you can get a general idea of how things are flowing and roughly where you stand. If fuel and/or duty day become an issue then a radio call like "DL999 has 30 minutes before we have to return to the gate, how are things looking for us?" could garner a little more actionable response from the controller.
The controller seemed to have the situation under control. A simple 'standby' would have sufficed.
I've been in JFK, EWR, LGA, ORD, etc. where the controllers give you a general sense of what's going on. This guy was being deliberately obtuse.
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