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Old 04-19-2010 | 05:17 PM
  #35031  
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From: A-320A
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Prague, the number one reason that I would bid NYC 7ER

Ferd;
Tell em. I always write up the 100's and the disconnect you get from the non former line dgs guys. The procedures and techniques are always off from the way it is taught in 200's, 300's, and 400's. They do read em.

FtB;
ASA= Newnan
Delta= PTC.

Old 04-19-2010 | 05:20 PM
  #35032  
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As for our customer service, the one that always seems to get the pax the most upset, is when we check their carry on, put ATL on it when they have a connection, and then tell them that they need to go retrieve it at baggage claim and recheck it, go back through security and catch their flight. All in 45 mins.

Those are the rants that I take note of. Problem is that the gate agents wite ATL ahead of time on the bag tag, and never think to change it or have a fit full on ones for ppl with connections. It is always noticed when we are deplaning, or enroute.
Old 04-19-2010 | 05:53 PM
  #35033  
forgot to bid's Avatar
veut gagner à la loterie
 
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From: Light Chop
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Originally Posted by acl65pilot
As for our customer service, the one that always seems to get the pax the most upset, is when we check their carry on, put ATL on it when they have a connection, and then tell them that they need to go retrieve it at baggage claim and recheck it, go back through security and catch their flight. All in 45 mins.

Those are the rants that I take note of. Problem is that the gate agents wite ATL ahead of time on the bag tag, and never think to change it or have a fit full on ones for ppl with connections. It is always noticed when we are deplaning, or enroute.
Seen that in action recently with a family of four, husband ran for baggage claim from B with a 40 min turn. I'm going to say it didn't work out.
Old 04-19-2010 | 06:22 PM
  #35034  
iaflyer's Avatar
seeing the country...
15 Years
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From: 73N A
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Originally Posted by tsquare
What does one do in PRG anyway? KBP I know... but not PRG. A PM would be very much appreciated.
I think the same as KBP, but with better beer! (As least that's what one of the other FOs told me)
Old 04-19-2010 | 07:34 PM
  #35035  
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Touch and gos in a 767

YouTube - Delta Air Lines Boeing 767-300 Touch And Go
Old 04-19-2010 | 07:58 PM
  #35036  
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I would not listen to the reports too much yet. There is so much wrong information early in the game.

Originally Posted by gearsdown
Interesting to see results of investigation. Maybe just a Rolls-Royce Trent 700 glitch. DAL A330's have Pratt and Whitney 4168A's.
Old 04-20-2010 | 02:49 AM
  #35037  
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Originally Posted by sailingfun
I am a little confused here. The contract states you can be reimbursed up to 50 dollars for laundry. What is there to discuss and what does past practice have to do with this? Past practice from a contract standpoint refers to a contractual area where something is not clear but has been dealt with in a consistent manner over a period of time. Past practice has nothing to do with contractual sections changed in a new contract. This is a new section and it appears to have no grey areas.
Trying to state the contractual 50 dollar limit is not valid because of past practice would be like trying file a pay grievance stating that we should be getting paid based on the pay rates in 2004 since that is past practice.
Hey Company Guy,

Did you read the exception to the $50 limit?

Exception: An international pilot is not eligible for reimbursement of laundry expenses under Section 5 F. if he utilizes the direct-billing laundry service at NRT or AMS (as described in LOA #10).


Pilots with a layover period in AMS may be lodged primarily at the NH Central Station North, provided that said hotel facility, or any successor at that location, shall at all times:

a. meet or exceed the requirements of Section 5 E.,

b. have a modern health club, including well-maintained exercise and weight
training equipment available for use at no cost to pilots, and shall provide at least 20 well-maintained bicycles for use at no cost to pilots (which may also be used by other Company employees),

c. provide scheduled van service to and from downtown Amsterdam with such service scheduled to operate every 15 minutes from each location between the hours of 4 PM and 11 PM local time and on demand at all other times. At least three vans (seating at least seven passengers) shall be maintained by the hotel for the use of Northwest personnel for transportation to and from downtown Amsterdam,

d. provide Monday through Saturday laundry services at the hotel, direct-billed to the Company,

e. provide rental lockers
Where does it say $50 limit to direct bill? Since LOA10 was incorporated from the JCBA jointly negotiated I'd say past practice has become current.

Hmmmm.
Old 04-20-2010 | 03:05 AM
  #35038  
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Originally Posted by TANSTAAFL
Hey Company Guy,

Did you read the exception to the $50 limit?

Exception: An international pilot is not eligible for reimbursement of laundry expenses under Section 5 F. if he utilizes the direct-billing laundry service at NRT or AMS (as described in LOA #10).




Where does it say $50 limit to direct bill? Since LOA10 was incorporated from the JCBA jointly negotiated I'd say past practice has become current.

Hmmmm.
How much laundry do you have? Are you one of those pilots who used to take laundry from home to do because it was free?
Again it comes down to intent. They will ask the principles involved who wrote that section if the limit was intended to be 50 total if direct billed or reimbursed. I find it hard to believe however you need to do more then 50 dollars in laundry on each layover.
Old 04-20-2010 | 03:47 AM
  #35039  
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From: Left, left, left right left....
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Originally Posted by sailingfun
How much laundry do you have? Are you one of those pilots who used to take laundry from home to do because it was free?
Again it comes down to intent. They will ask the principles involved who wrote that section if the limit was intended to be 50 total if direct billed or reimbursed. I find it hard to believe however you need to do more then 50 dollars in laundry on each layover.
Your comment about pilots taking laundry from home is urban myth and hopelessly parochial. Why sell snow blowers in Minneapolis, we don't need them in Peachtree City?

Think about it - you do a 9 or 12 day trip, you pass through AMS or NRT every 3rd day. You have to have laundry in by 1200 (?) in AMS to get it back by 0900 the next morning. In NRT I believe it is 1200 to get by 1500 the next day. Depending on when you arrive or depart you might only get it done every other pass through. Assuming that most cannot pack for more than 5 days, and might be be up to 6 days between laundry, so when you do get it done on a AMS/NRT layover it might be everything you are carrying, or constantly be cycling 3 days worth through, but $50 won't even cover that.

At the inflated prices the hotels bill the laundry at, $50 (37EU) is roughly 2 uniform shirts, and a pair of trousers, and one change of underwear. Not even the best case 3 days worth.

This is why fNWA had these arrangements. That's why LOA 10 was incorporated. As to intent make sure you ask the negotiators who wrote it as opposed to the ones who survived to the combined MEC.

@ a $50 direct bill limit significant pilot out of pocket expenses will result from company imposed rotation lengths. Trust me we will be seeing more of the longer trips.

Allowing this to stand is a tacit concession.

Last edited by Fly4hire; 04-20-2010 at 04:08 AM.
Old 04-20-2010 | 04:17 AM
  #35040  
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veut gagner à la loterie
 
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From: Light Chop
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I'm going to interupt the laundry issue with this financial report with a link to a lenghty article that I won't repost:

ATLANTA, April 20, 2010 /PRNewswire via COMTEX/ -- Delta Air Lines (DAL 13.25, +0.05, +0.39%) today reported financial results for the March 2010 quarter. Key points include:

Delta's net loss excluding special items(1) for the March 2010 quarter was $192 million, or $0.23 per share. This is $501 million better than the prior year quarter excluding special items.

Delta's net loss was $256 million, or $0.31 per share, for the March 2010 quarter.

In the quarter, Delta realized more than $200 million in incremental synergy benefits.

Delta generated $1 billion in operating cash flow and ended the March 2010 quarter with $5.6 billion in unrestricted liquidity.


"We are encouraged by the improvements we continue to see in the revenue environment. We expect the positive revenue trends to continue and to be solidly profitable in the June quarter," said Richard Anderson, Delta's chief executive officer. "Delta's merger is quite successful and, through the hard work of the Delta people, we have now achieved $1 billion in annual run-rate synergies."

Delta Air Lines Announces First Quarter Results - MarketWatch
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