Pilot/customer engagement
 

According to SD there is a new banner on delta net to help us better engage.

It takes massive balls to launch that whilst simultaneously bending us over.

I'll visit that page as many times as I visit my ePAS; that is to say, zero.

Why do feel bent over? They offered a deal, the majority said no thanks. The amendable date has yet to pass. So what harm has the company done to you again?

I like engaging with my passengers. They pay my bills. I don't look at it like I'm doing DAL a favor. It makes my job more fun.... It's doing ME a favor!

I treat the passengers the great. I'm just not going to waste my free time on that delta net page.

I must have missed the memo where it's required reading.

+1

What he said.

My job is to get people/animals/cargo safely from point A to point B in a timely manner. While I'm not going to do anything that would negatively impact said people/animals/cargo I'm certainly not going to go the extra mile given the low ball offer from management (facilitated by DALPA), regardless of whether it was early or not. I believe the pilots of Delta Air Lines are worth more. I believe Delta Air Lines can afford to restore their pilots in pay and work rules while still "making it rain" on themselves and shareholders.

I believe there are a number of us who for years HAVE gone above and beyond, who feel less inclined to do so watching management enrich themselves while attempting to gut the work rules further after taking so much during bankruptcy. It's ridiculous. I will start caring about JD Power and Associates when management recognizes my contribution in the form of a fair contract. Backpack stories and "attaboys" aint cutting it anymore. #ActionsSpeakLouderThanWords

I have personally witnessed a couple guys going way overboard when it comes to passenger engagement. It's actually been hard to watch some guys because they make the situation so awkward.

Where is the DALPA pilot/customer engagement site? I am having trouble finding it.

It's at ashleymadison.com, but you really don't want to go there. ;)