First off, I don’t work for Envoy, but, if I were you, I’d think before I posted something like that. Your post is pretty detail specific. If that is exactly what the recruiter said, or close to it, they could immediately identify you on here. They do scour these forums, you know. Having said that, the decision rests with you obviously as to whether you should take their offer or not. Just understand that a lot of regionals are hurting big time right now with staffing problems, so they may not have as much flexibility as they used to. So it’s not something unique to envoy.

You don't work for Envoy. TLDR.

Without putting too fine a point on it, yes, that is entirely the norm. I'm pleased you got your first taste of the Envoy experience before even interviewing. The reason they are "unable" to change your flight is probably because it would require 10 or 15 keystrokes from one of our back office eaters.

You need to make peace with you and your well-being not being valued by the company if you want to make it here without burning out. This isn't necessarily a big deal - we're a unionized labor force, we have an adversarial relationship with management 99% of the time (1% of the time they give us cheap pizzas in the break room), and only receive human dignity when we can force them to give it to us in highly specific terms in the contract by crushing or tricking them in negotiation - and even then, they sometimes operate in open defiance of the contract, or renege on deals they signed.

Your post sounds like you expect Envoy to give you some kind of premium experience. I urge you to look elsewhere if that's really what you want, you won't get it here, and even if you get it from recruiting it's going to go away sooner rather than later once you have an employee number.

@10 per class it makes sense they put minimal effort into getting folks in the door. I believe skywest is running much bigger classes. Envoy is shrinking rapidly.

Welcome to the American Airlines Group experience.

“Helping people on life’s journey” is not applicable to Employees.

Just go somewhere else. Setting aside NoValue's usual beef with mgt, you got some pretty reasonable advice that you waded past.

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Filler

The stock buybacks. AA management spending money that they didn't even have on stock buybacks. They did do that pretty wrong.

I don't remember the figures, but it was quite the deal two years ago when bailouts were in talks. The AA number was so negatively skewed that, when averaged with the other majors, it looked like every airline put almost all of their equity into stock buybacks.

Everything is relative. As I recall, nearly all the managements were doing stock buybacks.

https://www.investopedia.com/articles/02/041702.asp

With the fed lending money at ridiculously low prices it likely seemed like a great alternative to holding cash or even buying aircraft with cash. The stockholders are - after all - the actual owners of the business and they want income on their investment too. People tend to forget that. And when the fed is loaning money at less than the rate of inflation, it’s generally a win-win to finance rather than pay cash. But the fed has changed policies and they are driving up interest intentionally, faster than AA can pay down that debt, so eventually these low interest bonds will need to be refinanced at the higher rates, causing an even greater cash drain. For AA the timing turned out to be bad. If the pandemic had never happened and earnings had just continued it would be far less of a problem.

The problem was they did the buybacks when the stock was riding high only to have to sell stock when it was tanking because of the pandemic. Which is kind of how most people who lose money in the stock market lose money in the stock market. Now investors know that they’ll have to wait a long time to see any return on their investment so that keeps the stock price low.

Now the problem is stock dilution. When the measure of merit is earnings per share and you have a lot of shares of stock out there it takes a lot of earnings to get your earnings per share up to something attractive. That will make it difficult to raise money at reasonable rates for years in the future, which is why most airlines bonds are junk rated right now.

https://i.ibb.co/3mdwM5r/A51-C6-A44-...627-C89-A6.jpg

Financial and corporate people look at Debt to ASSET ratios. They do not look at Debt to Equity.

If a company that has to buy equipment, via Debt, is in a position where they have no Equity, that does not mean they are not credit worthy.

As an example, if a person just starting out buys a house, and has no equity (calculated like they are a business), their debt to equity is zero. But, assuming they put down 20% on the house, their debt to asset ratio is 0.80. Which would a bank consider in making the house loan?

Another barometer is what percentage of their free cash flow (you may call it income, but more properly it is free cash flow) has to be dedicated to paying the debt, and is that reasonable.