Skywest Jumpseating...

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06-04-2019, 04:09 PM

#11

emersonbiguns

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Joined APC: May 2017

Position: Airbus

Posts: 824

Quote:

Originally Posted by HeisenbergBlue

It’s not a SkyWest problem, it’s a Delta problem. It’s a documented problem where I’d you don’t have their “400” number they won’t list you on the jump. You need to talk to the jumpseat coordinator and push it hard. Apparently the Delta JS guy just kinda blows it off

So, later that morning after driving two hours to BHM, I didn't have a problem getting on a DL mainline flight from BHM to ATL. Did the mainline DL agent put the secret 400 number into the supercomputer, list me, then check my CASS and give me the jumpseat? Can I go to a DL podium and ask a DL mainline CSR what the secret handshake is, so I can spoon feed it to the contract OO CSR in Lizardlick, Mississippi?

I emailed the F9 JS coordinator and haven't heard back yet.

Thanks,

emerson

06-04-2019, 04:26 PM

#12

HeisenbergBlue

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Joined APC: Dec 2018

Posts: 268

Quote:

Originally Posted by emersonbiguns

It’s part lazy gate agent part Deltas stupid number they want you to have. I’ve had mainline Delta do the same thing to me one day and then another agent 2 days later lists me. No clue the issue

06-04-2019, 04:40 PM

#13

trip

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Joined APC: Sep 2009

Posts: 2,230

It's really a lack of training mostly at the sub contracted out gates and the insanely complicated process with a few hundred keystrokes involved that even a trained and experienced gate agent has to go through to get it done. When the lonely barely trained outstation agent has a million other things to do the jumpseater becomes a low priority.
I had to call DL customer service once because the outstation couldn't figure it out. They were able to list me and print a jumpseat request pass, then the local agent was able to clear me. The system sucks and is certainly not 100% reliable, show up early.