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emersonbiguns 08-15-2023 05:01 AM


Originally Posted by planejoe (Post 3678090)
At $10 a bag X 30 bags conservatively per flight per hour, their current compensation is $300 an hour. Maybe they split it if there are 2 of them, still a ton of cash.

So, you reward your CS staff to abuse customers and somehow that's supposed to empower them to provide better customer service?

(we've ID'd the HQ mole account....)

planejoe 08-15-2023 05:09 AM


Originally Posted by emersonbiguns (Post 3682905)
So, you reward your CS staff to abuse customers and somehow that's supposed to empower them to provide better customer service?

(we've ID'd the HQ mole account....)


Didn't say I agree with it, I think it's total BS actually. Our gate agents need serious training on customer service along with policy changes if this place is ever to run on time or be liked by our passengers.

Doesn't change that what I wrote is factual as of right now.

FlyingR6 08-17-2023 09:33 AM

Anyone else get their swag pack from the union yet? I'm glad we're sticking with the orange, it pops and brings attention to what we're doing.

madmax757 08-17-2023 09:36 AM


Originally Posted by FlyingR6 (Post 3684019)
Anyone else get their swag pack from the union yet? I'm glad we're sticking with the orange, it pops and brings attention to what we're doing.

Is it in my snail mail box I never check ?

DumboDrop 08-17-2023 10:19 AM


Originally Posted by madmax757 (Post 3684023)
Is it in my snail mail box I never check ?

pretty sure they didn't email you a lanyard.

ReserveCA 08-17-2023 10:43 AM

Concession stand closed is still the best message !

APCHCLIMB 08-17-2023 11:58 AM


Originally Posted by DumboDrop (Post 3684056)
pretty sure they didn't email you a lanyard.

Jesus, dude. Were you born yesterday? He means the actual mail. Like USPS. Or UPS. Or Fedex. :confused:

spooldup 08-17-2023 12:04 PM

Should be in your mailbox now or soon. Saw some guys with them the other day.

Salukipilot4590 08-17-2023 06:25 PM

Just got mine!

Nice little care package!

DumboDrop 08-17-2023 10:13 PM


Originally Posted by ReserveCA (Post 3684072)
Concession stand closed is still the best message !

No, saying no to concessions and demanding to be paid a whole lot more are two very different things.


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