How do you react to passengers claiming there is something wrong with the airplane
01-01-2009 | 08:01 PM
#71
Prime Minister/Moderator
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From: Engines Turn or People Swim
Yesterday, I had a female ask the FAs if she could speak to the pilots before we departed. Before we closed up, she came up and explained to us that she was a "very nervous flyer" and wanted to ask us some questions. Specifically she wanted to know;
1. How much sleep we both had the night before and if we had been drinking
2. How long we've been flying airplanes and our backgrounds
3. What the weather was for takeoff and landing and how we felt about that
Although she asked very detailed questions, she is the third person this year to ask me questions similarf to this before flying.
-Fatty
1. How much sleep we both had the night before and if we had been drinking
2. How long we've been flying airplanes and our backgrounds
3. What the weather was for takeoff and landing and how we felt about that
Although she asked very detailed questions, she is the third person this year to ask me questions similarf to this before flying.
-Fatty
01-01-2009 | 09:02 PM
#72
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From: DD->DH->RU/XE soon to be EV
my father is captain of 75 76 and been with american for 20 years and is more than capable of telling me every possible emergency in the book (not in reality) and im about to start on my instrument but for some reason i still have that small amount of fear in my belly that this could be the day i bite it.
01-02-2009 | 07:24 AM
#73
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Yesterday, I had a female ask the FAs if she could speak to the pilots before we departed. Before we closed up, she came up and explained to us that she was a "very nervous flyer" and wanted to ask us some questions. Specifically she wanted to know;
1. How much sleep we both had the night before and if we had been drinking
2. How long we've been flying airplanes and our backgrounds
3. What the weather was for takeoff and landing and how we felt about that
Although she asked very detailed questions, she is the third person this year to ask me questions similarf to this before flying.
-Fatty
1. How much sleep we both had the night before and if we had been drinking
2. How long we've been flying airplanes and our backgrounds
3. What the weather was for takeoff and landing and how we felt about that
Although she asked very detailed questions, she is the third person this year to ask me questions similarf to this before flying.
-Fatty
01-03-2009 | 03:45 PM
#75
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From: none ya...
you have got to watch out for thoe private pilots onboard also. We had a (be-1900) crew, that recieved a letter of investigation because this genius called in saying they didnt do the magneto check or engine run ups prior to take off. Now of course the FAA and our airline got a good chuckle over this Einstien, but the FAA must investigate all claims regardless, so it becomes a hassle. I hope that moron is on here reading this (those newbies ussually are) so he'll learn a lesson about how stupid he was to do that..Hope he never flys anything but a 152 for Gods sakes.
01-03-2009 | 03:48 PM
#76
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From: DD->DH->RU/XE soon to be EV
01-03-2009 | 03:48 PM
#77
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From: none ya...
you have got to watch out for thoe private pilots onboard also. We had a (be-1900) crew, that recieved a letter of investigation because this genius called in saying they didnt do the magneto check or engine run ups prior to take off. Now of course the FAA and our airline got a good chuckle over this Einstien, but the FAA must investigate all claims regardless, so it becomes a hassle. I hope that moron is on here reading this (those newbies ussually are) so he'll learn a lesson about how stupid he was to do that..Hope he never flys anything but a 152 for Gods sakes.
01-03-2009 | 06:20 PM
#78
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From: Enjoying the view
you have got to watch out for thoe private pilots onboard also. We had a (be-1900) crew, that recieved a letter of investigation because this genius called in saying they didnt do the magneto check or engine run ups prior to take off. Now of course the FAA and our airline got a good chuckle over this Einstien, but the FAA must investigate all claims regardless, so it becomes a hassle. I hope that moron is on here reading this (those newbies ussually are) so he'll learn a lesson about how stupid he was to do that..Hope he never flys anything but a 152 for Gods sakes.
01-03-2009 | 06:35 PM
#79
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From: none ya...
Basic FOI - Primacy. Those guys were taught the importance of a good runup in their training aircraft. Taking a second or two to remember "back in the day" when we were equally ignorant might give us the opportunity to quell the concerns of these people. Remember, they COULD choose to ride the bus like John Madden instead of flying and creating more jobs for us. I also wonder how many pilots that laugh at the "ignorant" questions got hired with 250 hrs TT and couldn't find their hind end with both hands. Hopefully experience and maturity can help each pilot to correlate passenger comfort/peace of mind with their job security. Be a diplomat. Your career may depend on it.
01-03-2009 | 07:29 PM
#80
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From: Enjoying the view
Quite frankly ,believe it or not ,I do agree with you, but you miss the point, You would think however uneducated, if a new pilot didnt understand somthing going on an airliner he was in, he might take a moment to ask, I always try to be polite when one asks if I have time after we deplane to answer some questions. But running to the Faa about it. All he did was cause some hassle for some pilots who did nothing wrong, and I dare say had he done it to you, you wouldnt have been diplomatic....
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