How do you react to passengers claiming there is something wrong with the airplane
12-29-2008 | 09:21 PM
#51
Gets Off
Joined: Jan 2008
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From: On Top
Be careful with stupid statements like that, I know you're probably just kidding (one can only hope). If the f/a was to ever call to say there is a person impersonating a pilot in the back, you're out! It's probably going to be a big inconvenience for you to explain to the geniuses at TSA and airport security that you were just kidding.
12-30-2008 | 12:54 AM
#52
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Joined: Dec 2008
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From: CRJ
A few years ago, after landing in OGG, a pax mentioned, as he was getting off, that we had lost a piece of the #3 engine pylon. I asked him when this had happened, and he said "about two hours ago". I checked, and sure enough, a blow out disk was missing from the #3 pylon.
12-30-2008 | 08:46 AM
#53
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Joined: Dec 2007
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Be careful with stupid statements like that, I know you're probably just kidding (one can only hope). If the f/a was to ever call to say there is a person impersonating a pilot in the back, you're out! It's probably going to be a big inconvenience for you to explain to the geniuses at TSA and airport security that you were just kidding.
12-30-2008 | 08:55 AM
#54
Tier 3 Candidate
Joined: Jun 2007
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From: Canadair Gosh
Anytime I non-revved from PHL-SFO on the A320 I would tell passengers around me that wondered about the noise that it was just dogs barking in the cargo hold.
I would always get a kick out of hearing the shouts of terror when we would hit turbulence on the CRJ when I was deadheading. It took all my strength to not crack a smile and laugh.
I would always get a kick out of hearing the shouts of terror when we would hit turbulence on the CRJ when I was deadheading. It took all my strength to not crack a smile and laugh.
12-30-2008 | 12:20 PM
#55
Doing One Pilot's Job
Joined: Sep 2005
Posts: 7,883
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Originally Posted by el jefe
I would always get a kick out of hearing the shouts of terror when we would hit turbulence on the CRJ when I was deadheading. It took all my strength to not crack a smile and laugh.
The CRJ rides turbulence better than a whole host of airplanes out there...
12-30-2008 | 01:21 PM
#56
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Joined: Oct 2006
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From: BE9,10,20
I was told by a panic stricken passenger once that the wing was falling apart. It took me a while to realize that we had just climbed through a mod layer of ice and blew the boots when we punched out throught the tops. She had seen the ice shed off and thought the wing was falling apart.
I had another passenger ask me why we were traveling west when our destination was east. He was watching the magnetic compass which is mounted next to the electricaly heated windshield. It was a good catch on his part, although flawed.
I had another passenger ask me why we were traveling west when our destination was east. He was watching the magnetic compass which is mounted next to the electricaly heated windshield. It was a good catch on his part, although flawed.
12-30-2008 | 01:55 PM
#57
Line Holder
Joined: Nov 2005
Posts: 704
Likes: 8
From: 757/767 Capt
This really happened to me. I was waiting at the gate in Louisville KY airport and a Southwest Airlines 737 pulls into the next gate. The paint job on it was pretty ratty and the paint around the nose had peeled off in places. A little boy asked his "Bubba" Dad "what is wrong with the paint? the Dad begins a diatribe about how they use special paint on jets so that if a pilot ever exceeds the sound barrier the heat build up causes the paint to peel off, and thats how they can tell if the pilot was speeding?? I kid you not
two other bubba's listened politely to this hillbilly Cliff Claven and nodded..I was cracking up!!
two other bubba's listened politely to this hillbilly Cliff Claven and nodded..I was cracking up!!
12-30-2008 | 01:58 PM
#58
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From: Spartan
When I was an FO I had a captain that went to quite extreme actions when a pax said one of our nose tires looked flat. On the CRJ200 the low-profile nature of the tires can make it look flat, if looked at from the right angle and location. Upon hearing this, the captain stated that we were not departing until MX came out with a pressure gauge and checked the air level of the tires. We were at an outstation without even contract Mx available. I went outside and for about 5 minutes gave the tires a throrough lookover, felt them with my hands, kicked 'em, they were totally fine! Captain wouldn't budge though, and so we waited for 5 hours for the next flight to arrive with a mechanic and a pressure gauge, and it ended up meaning the cancellation of 4 flights later in the day. I mean I understand "covering your ass" in today's litigous environment we live in, but this is a bit ridiculous, in my opinion. Kind of undermined me as well, basically trusting a passenger's preflight over mine.
12-30-2008 | 06:43 PM
#59
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Joined: Apr 2006
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From: BE-20, RA390
Once on upon a time on the way to Flight Safety...
My co-worker and I were in a CRJ bound for ICT. I awoke from my nap early in the cruise to find my buddy with the disgusted expression he gets when the airplane breaks. "How bad do you want to get to Wichita?" he asked, and sternly pointed out the window.
The fuel cap on the left wing was streaming fuel in a big time way. He debated for a while, then called the FA. She went and told the CA, who eventually came back. We were trying to be discrete, as everyone else was clueless.
By the time he got there, it had quit of course. With no evidence, we felt kind of dumb, but it was a sight to see for a few minuites. What could we say..."Were ATPs.....really..we are!!!"
My co-worker and I were in a CRJ bound for ICT. I awoke from my nap early in the cruise to find my buddy with the disgusted expression he gets when the airplane breaks. "How bad do you want to get to Wichita?" he asked, and sternly pointed out the window.
The fuel cap on the left wing was streaming fuel in a big time way. He debated for a while, then called the FA. She went and told the CA, who eventually came back. We were trying to be discrete, as everyone else was clueless.
By the time he got there, it had quit of course. With no evidence, we felt kind of dumb, but it was a sight to see for a few minuites. What could we say..."Were ATPs.....really..we are!!!"
12-30-2008 | 08:21 PM
#60
With The Resistance
Joined: Jan 2006
Posts: 6,191
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From: Burning the Agitprop of the Apparat
Being from a mostly military and cargo background, I was shocked to see how terrified many people are about flying. After flying some of the public around on corporate gigs, it was a revelation to find out that many folks are scared to death to board an aircraft, but they do it anyway.
Please try to understand that it is a terror of the unknown, and yes it is dangerous. They just haven't had as much exposure to it as two cars (loaded with who knows what) passing each other on a two lane road at a 140 MPH closing speed.
Try to understand their fears and deal with them as gently as possible. And yes they can be very funny afterward. The fear is very real for them.
As others have pointed out, you never know, perhaps the designer of your aircraft is on board.
Please try to understand that it is a terror of the unknown, and yes it is dangerous. They just haven't had as much exposure to it as two cars (loaded with who knows what) passing each other on a two lane road at a 140 MPH closing speed.
Try to understand their fears and deal with them as gently as possible. And yes they can be very funny afterward. The fear is very real for them.
As others have pointed out, you never know, perhaps the designer of your aircraft is on board.
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