Tool of the day
07-02-2017, 12:02 PM
#9391
Gets Weekends Off
Joined APC: Dec 2005
Posts: 8,898
Originally Posted by Karnak
Good advice. Try to work out something that solves the conflict, while politely advising the gate agent that we need to look out for each other.
Funny tool-ishness on my last trip...
FA in the back calls me and asks for the seat belt sign on (some "nibbles" of chop, but very, very light), so I promptly turn the sign on. While the sound of the seat belt sign chime is still fading, she launches into a roast. "We can't take the carts out back here! It's too rough to do our service! You need to pay attention!"
So I asked her if she'd contacted the Flight Leader (Lead FA) about the "rough ride" making it unsafe for their service. Her response was....word-for-word, "I can't, she's doing her service up front."
I suppose there's a rational explanation for it, but it struck me as "Tool Level Yellow".
After we land in BOS the FO and I head to the Long hotel pick-up point. Same FA overrides the Flight Leader's directions to our pick-up point, and leads them to the Short pick-up spot, in a galaxy far, far away.
Yup...she's wrong. Our driver tells me we have to wait because he's supposed to carry 5. 15-minutes later they chug up to our van, and the clearly exasperated Flight Leader walks up to me, points to the errant FA and says, "Don't listen to her! She cray."
Tool Level Orange
Funny tool-ishness on my last trip...
FA in the back calls me and asks for the seat belt sign on (some "nibbles" of chop, but very, very light), so I promptly turn the sign on. While the sound of the seat belt sign chime is still fading, she launches into a roast. "We can't take the carts out back here! It's too rough to do our service! You need to pay attention!"
So I asked her if she'd contacted the Flight Leader (Lead FA) about the "rough ride" making it unsafe for their service. Her response was....word-for-word, "I can't, she's doing her service up front."
I suppose there's a rational explanation for it, but it struck me as "Tool Level Yellow".
After we land in BOS the FO and I head to the Long hotel pick-up point. Same FA overrides the Flight Leader's directions to our pick-up point, and leads them to the Short pick-up spot, in a galaxy far, far away.
Yup...she's wrong. Our driver tells me we have to wait because he's supposed to carry 5. 15-minutes later they chug up to our van, and the clearly exasperated Flight Leader walks up to me, points to the errant FA and says, "Don't listen to her! She cray."
Tool Level Orange
Lets face it, 90% of the time the FAs want the sign on, it's their way of clearing the aisles and getting people to sit down. If it's a security thing then sure by all means. But the seat belt sign is not a weapon tool to clear aisles, to force people to sit down. I'm just a FO, so I have no say or control over it, but once I'm CA, I know how I'll treat the seat belt sign and it won't be as a weapon for the FAs (unless security situation).
07-02-2017, 05:43 PM
#9392
Junior Senior
Joined APC: Feb 2012
Position: Whiskey Papa
Posts: 2,850
Guys....there are some FAs who use the seat belt sign as an excuse, BUT I'm pretty sure not many of you have the opportunity to go aft and see for yourself how much more turbulent it is back there. When my pilots have that opportunity the comment we hear most is, "Crap, it IS bad back here!" To which I reply, "would we lie to you?!" 
07-02-2017, 06:24 PM
#9393
Gets Weekends Off
Joined APC: Apr 2011
Position: retired 767(dl)
Posts: 5,723
Originally Posted by LNL76
Guys....there are some FAs who use the seat belt sign as an excuse, BUT I'm pretty sure not many of you have the opportunity to go aft and see for yourself how much more turbulent it is back there. When my pilots have that opportunity the comment we hear most is, "Crap, it IS bad back here!" To which I reply, "would we lie to you?!"
07-03-2017, 12:46 PM
#9397
Gets Weekends Off
Joined APC: Jun 2010
Posts: 852
Originally Posted by LNL76
Guys....there are some FAs who use the seat belt sign as an excuse, BUT I'm pretty sure not many of you have the opportunity to go aft and see for yourself how much more turbulent it is back there.
The logic of the next comment was the TOTD award statement. On an A319, turbulence in the back that would prevent performing the service safely would prevent the FAs in the front from performing same.
Yellow card.
Leading the gang to the wrong pick-up point over the guidance of the Flight Leader led to a delay for us, and aggravation for her fellow FAs.
Orange card.
As far as I'm concerned, there is NEVER a question about the effect of turbulence on the cabin. Any FA on my crew has "Seat Belt Sign On" authority!
07-04-2017, 04:47 AM
#9399
Gets Weekends Off
Joined APC: Jul 2006
Position: 767 Pilot
Posts: 1,133
TOTD goes to agent wouldn't let me jumpseat without checking my bag. I asked if I could at least ask the captain for a ride and they probably have space for bag too. "The captain is not in charge. I am. Either you check your bag or you will not board the flight"
Captain asks where my bag is. I tell him it's already down below. He said sorry about that. I then see that about a 1/3 of the bins are empty in back.
Sent from my iPhone using Tapatalk
Captain asks where my bag is. I tell him it's already down below. He said sorry about that. I then see that about a 1/3 of the bins are empty in back.
Sent from my iPhone using Tapatalk
07-04-2017, 06:30 AM
#9400
Junior Senior
Joined APC: Feb 2012
Position: Whiskey Papa
Posts: 2,850
Originally Posted by ShyGuy
A stretched 8? Is that a flight attendant or an airplane?
Originally Posted by Dougdrvr
It's a good thing you added the little sarcasm emoji
Originally Posted by badflaps
Those would be "38 long's."
Originally Posted by Karnak
I agree, hence my immediate response to turn the seat belt sign on.
The logic of the next comment was the TOTD award statement. On an A319, turbulence in the back that would prevent performing the service safely would prevent the FAs in the front from performing same.
Yellow card.
Leading the gang to the wrong pick-up point over the guidance of the Flight Leader led to a delay for us, and aggravation for her fellow FAs.
Orange card.
As far as I'm concerned, there is NEVER a question about the effect of turbulence on the cabin. Any FA on my crew has "Seat Belt Sign On" authority!
The logic of the next comment was the TOTD award statement. On an A319, turbulence in the back that would prevent performing the service safely would prevent the FAs in the front from performing same.
Yellow card.
Leading the gang to the wrong pick-up point over the guidance of the Flight Leader led to a delay for us, and aggravation for her fellow FAs.
Orange card.
As far as I'm concerned, there is NEVER a question about the effect of turbulence on the cabin. Any FA on my crew has "Seat Belt Sign On" authority!
You'd be surprised the difference in turbulence between the front of the cabin and the aft. I've seen my fellow FAs start service in the front while we were in our aft jumpseats. Sometimes they're able to complete it, sometimes they end up stopping and returning to their jumpseats. It all depends, I guess....but glad to hear you listen to your FAs. I'm sure it's very much appreciated and they love flying with you!
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