Tool of the day
#9421
Banned
Joined APC: Nov 2008
Position: doggy style
Posts: 1,006
I tell ya, that sh** needs to stop. ORD is hands down the worst. I had the head FA tell me to go back upstairs and get my bag because nearly half the bins were empty. Got chewed out by the agent in front of everyone up there. I appreciate the ride, but the way we are treated on them vs. the way other airlines treat their pilots is not fair. Speaking of which, we always give offline jumps premium seating if available. Why is it AA agents can't be bothered to put us in something other than a middle in the back when the front is wide open?
#9422
Gets Weekends Off
Joined APC: Jul 2009
Position: Downwind, headed straight for the rocks, shanghaied aboard the ship of fools.
Posts: 1,128
Yup. AA is the worst to commute on because of the agents. My experience as well. Always my very last choice even if their flight happens to be most convenient.
#9423
Line Holder
Joined APC: Feb 2011
Position: B756 FO
Posts: 93
Jumpseating on AA is at least as nice as doing it on our own metal, and sometimes better. I appreciate all of their consideration.
#9424
sippin' dat koolaid
Joined APC: Jun 2013
Position: gear slinger
Posts: 982
For whatever it's worth, I've had just about the exact opposite experience jumpseating on AA. The flight crews have always treated me like one of their own and bend over backwards to make me feel welcome. The only time I've had a extreme coach seat was when there was nothing else left. I've had a few gate agents who turned me away when the jet bridge was still attached, but each time that was clearly because they were working as a single and were under pressure to get the flight out on time. A Captain who "did the walk" would've fixed that, but not everybody does that, sadly.
#9425
Line Holder
Joined APC: Feb 2011
Position: B756 FO
Posts: 93
I think this poster was referring to the gate agents, not the flight crews. In my experience the flight crews have always been terrific. Even riding up front on AA has been a good time with the crew. However I have had more than one "less than pleasant" experience with the agents and the overall listing process. I know that my carrier doesn't make it nearly as difficult.
There is absolutely NO WAY that I could ever be a gate agent. Especially for what they get paid. Life is too short, and I sympathize with their plight.
#9426
Gets Weekends Off
Joined APC: Oct 2010
Posts: 4,603
My point was it doesn't matter how many open bins there are. You will be checking your bag on AA. They WILL also leave you behind when you've been at the gate for an hour and a half. This after the last agent for the flight before turned you away for running up 10 prior but the line is still halfway up the jetway.
Btw I'm always listed ahead of time.
Pilots are always great. Agents for AA hate junpseaters.
Btw I'm always listed ahead of time.
Pilots are always great. Agents for AA hate junpseaters.
#9427
Line Holder
Joined APC: Feb 2011
Position: B756 FO
Posts: 93
My point was it doesn't matter how many open bins there are. You will be checking your bag on AA. They WILL also leave you behind when you've been at the gate for an hour and a half. This after the last agent for the flight before turned you away for running up 10 prior but the line is still halfway up the jetway.
Btw I'm always listed ahead of time.
Pilots are always great. Agents for AA hate junpseaters.
Btw I'm always listed ahead of time.
Pilots are always great. Agents for AA hate junpseaters.
Where do you normally ride them? I've used them mainly from IAH/EWR to/from DFW and haven't had much pushback on anything. I've also used them from ORD, IAD, LGA, PHX, CLT, MIA and LAX all with minimal friction.
#9429
Banned
Joined APC: Jan 2015
Posts: 571
Unfortunately, no. The gate agents are well aware that someone traveling as a non-rev has to be on their absolute best behavior at all times or risk termination of benefits or employment. I can't speak for a mainline passrider, but as a regional punk, I have to put up with a lot of downright rude behavior from gate agents. I just have to grit my teeth and smile if I want to go home.
#9430
If it's a problem child agent or station, it should be eventually be addressed.
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