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Old 07-07-2017 | 03:40 AM
  #9461  
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Is there any recourse for the non-revenue folks for being treated poorly?
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Old 07-07-2017 | 04:43 AM
  #9462  
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Originally Posted by pokey9554
Is there any recourse for the non-revenue folks for being treated poorly?
Unfortunately, no. The gate agents are well aware that someone traveling as a non-rev has to be on their absolute best behavior at all times or risk termination of benefits or employment. I can't speak for a mainline passrider, but as a regional punk, I have to put up with a lot of downright rude behavior from gate agents. I just have to grit my teeth and smile if I want to go home.
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Old 07-07-2017 | 05:04 AM
  #9463  
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Originally Posted by pokey9554
Is there any recourse for the non-revenue folks for being treated poorly?
Document everything and pass it along to your Jumpseat Committee head to pass along to the other Jumpseat Committee head.

If it's a problem child agent or station, it should be eventually be addressed.
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Old 07-11-2017 | 07:09 AM
  #9464  
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I try to give the benefit of the doubt. But.... Is there ever any excuse for someone on a DH (on rotation) to bump a commuter off the JS rather than insist on the pos space seat?
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Old 07-11-2017 | 08:29 AM
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Originally Posted by QuirkyJules
I try to give the benefit of the doubt. But.... Is there ever any excuse for someone on a DH (on rotation) to bump a commuter off the JS rather than insist on the pos space seat?
No. Never. Not ever.
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Old 07-11-2017 | 08:33 AM
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Originally Posted by QuirkyJules
I try to give the benefit of the doubt. But.... Is there ever any excuse for someone on a DH (on rotation) to bump a commuter off the JS rather than insist on the pos space seat?
Nope not at all. Some guys want to get that extra person on which I understand, but they're screwing over a commuter that might be trying to get home or to work. If the airline overbooked the flight then they can deal with the denied boarding compensation.
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Old 07-11-2017 | 09:14 AM
  #9467  
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Well said event happened this morning in EWR, involving an airline that perhaps lately is more sensitive than most about denied boarding....

I'm not the pilot it happened to, so admittedly this is second hand. But apparently the TOTD realized he wasn't positive spaced though he was scheduled for DH, didn't want to call scheduling to get it fixed, and instead bumped the pilot who was trying to commute home. The flight accommodated a few off the standby list.

Really want to give benefit of the doubt somehow but I just can't come up with any way this guy isn't TOTD-worthy. Edited to add: I know nothing changes just by complaining on a forum. I'm sure official channels will be made aware.

Last edited by QuirkyJules; 07-11-2017 at 09:32 AM. Reason: updating
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Old 07-11-2017 | 09:25 AM
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Originally Posted by QuirkyJules
Well said event happened this morning in EWR, involving an airline that perhaps lately is more sensitive than most about denied boarding....

I'm not the pilot it happened to, so admittedly this is second hand. But apparently the TOTD realized he wasn't positive spaced though he was scheduled for DH, didn't want to call scheduling to get it fixed, and instead bumped the pilot who was trying to commute home. The flight accommodated a few off the standby list.

Really want to give benefit of the doubt somehow but I just can't come up with any way this guy isn't TOTD-worthy.
Well, from what you've said, I'd have to agree with you. Have the guy file a PDR or submit a note to your jumpseat committee.

That's a fairly major party foul. It's bad enough when there's nobody currently ON the jumpseat. It's heinous when they actually have to remove a dude.
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Old 07-11-2017 | 01:14 PM
  #9469  
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Originally Posted by Harrier Dude
That's a fairly major party foul. It's bad enough when there's nobody currently ON the jumpseat. It's heinous when they actually have to remove a dude.
I used some inaccurate wording saying "bumped" - my bad; no need to make it sound worse than it was. The other guy who was supposed to have positive space signed in for the JS when no one was on it - but only barely. But he didn't change his plan even after knowing he was blocking a commuter from getting on the flight and there were still standbys being cleared.
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Old 07-11-2017 | 01:22 PM
  #9470  
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Originally Posted by QuirkyJules
I used some inaccurate wording saying "bumped" - my bad; no need to make it sound worse than it was. The other guy who was supposed to have positive space signed in for the JS when no one was on it - but only barely. But he didn't change his plan even after knowing he was blocking a commuter from getting on the flight and there were still standbys being cleared.
He still should not be doing that for a number of reasons. Our DH procedures are a negotiated benefit. Voluntarily giving that up will get used against us as a status quo argument. Plus (as shown here) it takes the jumpseat away from somebody who needs it.

Document it.
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