Quote:
Originally Posted by InvalidDB
Isn't this a service job in which a crew is designated with the task of getting an airplane from A to B as efficiently as possible for profit? And is customer satisfaction not included as part of that profit? What about making an efficient turn to depart on time?
No, this is not a service job. You are not a janitor or a customer service agent. You are a highly trained aircraft operator, not a grocery bagger.
What makes for an efficient turn to depart on time is doing YOUR job to verify the airworthiness of the aircraft and the pilot (read: food/coffee), evaluate the en route and destination weather and airport status, and make any adjustments to flight planning as required.
Delaying these steps due to a compulsion to satisfy a janitorial fantasy can result in a significant flight delay. Why can't people focus on doing their own damn job?