Delta: king of the world
10-05-2009, 04:08 AM
#61
Moderator
Joined APC: Oct 2006
Position: B757/767
Posts: 13,088
Originally Posted by Kingbird87
Joe Merchant makes a very penetrating observation about the decline of Delta and the rise of ASA. With 15 years, he ought to know more about the airlines and certainly Delta than anyone. Here's to another 15 for you Joe, I'm raising my glass!
10-05-2009, 04:58 AM
#62
Gets Weekends Off
Joined APC: Feb 2008
Posts: 2,324
Originally Posted by JoeMerchant
When we arrive early in ATL and end up late in the gate because of Delta, I make sure and tell the passengers that ASA got them there on time, but Delta can't accomodate us....
You sir, put the a$$ in class.
10-05-2009, 05:20 AM
#63
Gets Weekends Off
Joined APC: Jun 2007
Position: Legacy FO
Posts: 4,097
Originally Posted by JoeMerchant
When we arrive early in ATL and end up late in the gate because of Delta, I make sure and tell the passengers that ASA got them there on time, but Delta can't accomodate us....
Joe, you are the epitome of reasons why DAL needs to reign in the regional carriers. You are poisioning our Brand.
10-05-2009, 07:46 AM
#64
Gets Weekends Off
Joined APC: Jun 2009
Posts: 5,113
I fear we're actually rewarding the behavior. Joe obviously gets a rise from this stuff. Every time we "bite", we inflate his ego.
The statement you're all quoting speaks for itself, and gives you all the insight into the author and his "thought" process that you would ever need.
The statement you're all quoting speaks for itself, and gives you all the insight into the author and his "thought" process that you would ever need.
10-05-2009, 11:28 AM
#66
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 11,993
Originally Posted by sailingfun
If Delta as a airline does not solve their huge customer service issues then I don't see a bright long term future. Management to me seems focused on big deals and not enough on providing a decent product to the customer.
10-05-2009, 11:47 AM
#67
Gets Weekends Off
Joined APC: Mar 2009
Position: A320
Posts: 244
being out of the loop at ASA now, what are the two companies doing to rectify the abortion that is the ATL ramp? All I ever saw time to time was a BH comment that "ASA is working with Delta to resolve ramp issues," yet it seems like things never change. As easy as it is to finger point, it would be much more productive for both companies to work together and fix it so customers don't walk across the street to AirTran. As the old saying goes, if you aren't part of the solution, you're part of the problem.
10-05-2009, 01:15 PM
#68
Line Holder
Joined APC: Oct 2008
Position: 7ER
Posts: 91
Originally Posted by LuvJockey
To each his own. I don't think that any company can be everything to everybody. I'm really happy with my pay, my schedule, and my quality of life. Next year I expect to pull down $175,000 as an FO while working maybe 14 days per month (not on weekends, I can assure you.) I am happy, and I hope that y'all are happy with your own jobs.
Got lots of buddies at Delta, and overall I am wishing them the best because they are going to go after a superior wage scale very quickly when the company does well, and that would help our profession. Good luck!
Got lots of buddies at Delta, and overall I am wishing them the best because they are going to go after a superior wage scale very quickly when the company does well, and that would help our profession. Good luck!
10-05-2009, 01:31 PM
#70
Gets Weekends Off
Joined APC: Jul 2006
Posts: 652
Originally Posted by KC10 FATboy
Wow, you sir are a class act. I'm glad you choose to bite the hand that feeds you.
Joe, you are the epitome of reasons why DAL needs to reign in the regional carriers. You are poisioning our Brand.
Joe, you are the epitome of reasons why DAL needs to reign in the regional carriers. You are poisioning our Brand.
I am not
I would not expect anything else from Joe Merchant
AA
Thread
Thread Starter
Forum
Replies
Last Post
