Airlines make up 2, 6, 7 & 8 most hated CO's

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06-29-2011, 02:54 PM

Tsuda

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Airlines make up 2, 6, 7 & 8 most hated CO's

The 19 Most Hated Companies In America

You have to scroll through the pics to see who is who.

06-29-2011, 03:30 PM

HSLD

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Here's an airline link from the ACSI source:

Scores By Company

06-29-2011, 03:38 PM

IronWalt

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And who were they surveying? The customers or their employees ??

06-29-2011, 04:02 PM

Hetman

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Quote:

Originally Posted by IronWalt

And who were they surveying? The customers or their employees ??

Heh. That's funny. In a "crying on the inside" sort of way.

06-29-2011, 04:16 PM

Grumble

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Glad to see Bank of America made the cut... AGAIN.

You'd think they'd take the hint after making every one of these lists year after year.

06-29-2011, 04:43 PM

buzzpat

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Quote:

Originally Posted by Tsuda

The 19 Most Hated Companies In America

You have to scroll through the pics to see who is who.

Hmmm, Delta makes the list as one of the most hated yet carries more passengers than any other carrier in the world? What's the methodology? Total number of complaints? Or, number of complaints per customer? I'm guessing the former.

06-29-2011, 06:03 PM

gloopy

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Quote:

Originally Posted by buzzpat

The methodology for all things aviation in "journalism" is whatever sells more copy, preferrably if you can scare people but it you can't do that then whatever riles their populist rage the most. Just wait for the pilot hating rhetoric that starts spewing from Pravda come contract time for all the carriers looking for improvements.