UAL Holds Flight For Man
03-07-2013 | 07:02 AM
#22
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Joined: Sep 2010
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From: Challenger 300/350 FO
There was probably one smart guy somewhere who broke the apathy chain by saying "Can you imagine the ****storm we're gonna get if we DON'T do this and it hits the internet?!!" That guy should get a raise.
03-07-2013 | 07:09 AM
#23
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Something sounds fishy. I'm wondering why they were paging the passenger if they were waiting for him and knew he was on the way. Plus his bags made the flight without any problems. His orchid letter, while sincere, may not reflect what was actually going on that night.
Kinda makes me think that there was some other kind of delay and UA may be "taking credit" for compassion when there was something else holding things up.
But then, I'm a noted conspiracy theoristl
Kinda makes me think that there was some other kind of delay and UA may be "taking credit" for compassion when there was something else holding things up.
But then, I'm a noted conspiracy theoristl
03-07-2013 | 07:59 PM
#25
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Joined: Apr 2012
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From: Delta chihuahua Capt.
Had this been a story of debacle and misfortune, the true airline (xjet) would have been highlighted, underlined, and bold printed. The stupid regional contract pilots at express jet who stole jobs from UCAL, have shown their as$ again... This story, they did what was right, so congrats UCAL pilots....
03-09-2013 | 05:23 AM
#26
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Joined: Jul 2012
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Stuff like this happens more often than people (the traveling public) realize... and you see it more in international than high-frequency domestic.
If you've got 5 daily flights to SFO and a guy misconnects, he can generally get on the next one. No big deal. But when there is only a single flight per day to a destination, they'll often hold it for connecting passengers; otherwise, they lose a precious vacation day stuck in some crappy airport hotel.
15 to 20 minutes seemed to be about the max they'd hold.
If you've got 5 daily flights to SFO and a guy misconnects, he can generally get on the next one. No big deal. But when there is only a single flight per day to a destination, they'll often hold it for connecting passengers; otherwise, they lose a precious vacation day stuck in some crappy airport hotel.
15 to 20 minutes seemed to be about the max they'd hold.
03-10-2013 | 12:47 PM
#29
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Joined: Apr 2009
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From: What day is it?
I had a similar experience with CAL in 1995. Got a call from ops taxiing out of MCO to ATL that my dad had been taken back to the hospital (cancer) and things were not looking good. They had arranged a replacement for me in ATL and there was CAL flight departing :30 after our scheduled block in and they had gotten me the J/S.
We held for an hour inbound due to weather over the Florida arrival corridors. I knew I'd missed the flight. As we taxied in, a CAL truck crossed the ramp and pulled up planeside. The ramper came up and introduced himself and grabbed my bags for me. Took me planeside and refused to let me carry them aboard. I went into the cockpit, introduced myself and profusely thanked the Captain.
His only words were to the senior, not me. "Put this man in First Class and no one gets off in EWR until he does." The entire crew couldn't have been nicer. I got to EWR and they had a van waiting that took me to the crew lot. Made it to the hospital in PHL almost at midnight and spent my dad's last :30 minutes of consciousness with him before he went into a coma and passed away later that next morning.
There are good guys and gals out there. Nice to see these guys got some credit.
We held for an hour inbound due to weather over the Florida arrival corridors. I knew I'd missed the flight. As we taxied in, a CAL truck crossed the ramp and pulled up planeside. The ramper came up and introduced himself and grabbed my bags for me. Took me planeside and refused to let me carry them aboard. I went into the cockpit, introduced myself and profusely thanked the Captain.
His only words were to the senior, not me. "Put this man in First Class and no one gets off in EWR until he does." The entire crew couldn't have been nicer. I got to EWR and they had a van waiting that took me to the crew lot. Made it to the hospital in PHL almost at midnight and spent my dad's last :30 minutes of consciousness with him before he went into a coma and passed away later that next morning.
There are good guys and gals out there. Nice to see these guys got some credit.
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