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SOB count, does your company provide it?

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Old 01-10-2014 | 06:13 AM
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Default SOB count, does your company provide it?

Am curious how the various airlines handle giving the on board pax count incuding infants to the pilots. At DL, the policy is to hide this number from us and if anything happens, the company can be called for the number if needed. Gate agents are told not to brief us on the pax count, although from my experience most do. We used to get the infant numbers but do not anymore.

Personally, I hate this as I feel that we should have an accurate count as to how many we have aboard in case something happens. Can see it now, I ditch somewhere and a rescuer comes up and asks how many pax on board? My answer is to wait until my cell dries out so I can make a phone call.

Stupid is as stupid does!!
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Old 01-10-2014 | 06:22 AM
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At JB the gate agent gives us a slip with all the various pax count's including infants.

I'm guessing the gate agent's reservation system has this info, and if anything ever happened it would be transmitted electronically to the rescue team before they arrived at the airplane.

But if you crash on a deserted island like in the show Lost, then you'll never know how many "others" are out there!
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Old 01-10-2014 | 07:02 AM
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Originally Posted by Rudder
Am curious how the various airlines handle giving the on board pax count incuding infants to the pilots. At DL, the policy is to hide this number from us and if anything happens, the company can be called for the number if needed. Gate agents are told not to brief us on the pax count, although from my experience most do. We used to get the infant numbers but do not anymore.

Personally, I hate this as I feel that we should have an accurate count as to how many we have aboard in case something happens. Can see it now, I ditch somewhere and a rescuer comes up and asks how many pax on board? My answer is to wait until my cell dries out so I can make a phone call.

Stupid is as stupid does!!
How would you give SOB's to ATC in an Emergency? That and fuel remaining is what they ask for? Thats the question you need to ask your company.
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Old 01-10-2014 | 07:04 AM
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Originally Posted by Rudder
Am curious how the various airlines handle giving the on board pax count incuding infants to the pilots. At DL, the policy is to hide this number from us and if anything happens, the company can be called for the number if needed. Gate agents are told not to brief us on the pax count, although from my experience most do. We used to get the infant numbers but do not anymore.

Personally, I hate this as I feel that we should have an accurate count as to how many we have aboard in case something happens. Can see it now, I ditch somewhere and a rescuer comes up and asks how many pax on board? My answer is to wait until my cell dries out so I can make a phone call.

Stupid is as stupid does!!
At United, we get what essentially looks like a boarding pass card with the count. It shows the number of passengers in the various zones, the half-weights, the lap children and the specials (i.e. wheelchairs and unaccompanied minors).

If we do not get this for some reason, the FAs must do a manual count to report this to us. We are required to have the count before push back to verify that load planning has the correct passengers numbers for use on the ACCULOAD (performance data) calculations.
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Old 01-10-2014 | 07:14 AM
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Originally Posted by Really
How would you give SOB's to ATC in an Emergency? That and fuel remaining is what they ask for? Thats the question you need to ask your company.
When you include SOBs in your mayday/panpanpan call, it only needs to be in the ballpark so they know what size response to launch. If you say 200 and you really had 208, they won't pack up and leave after #200 is plucked out of the water.

The real issue is your weight and balance. Without a proper headcount how do you know your AWABS is accurate? Then again, how do you know the number the agent tells you is correct? By the way, all the pax weights are estimates anyway. What could possibly go wrong?
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Old 01-10-2014 | 09:33 AM
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Originally Posted by Dirtdiver
When you include SOBs in your mayday/panpanpan call, it only needs to be in the ballpark so they know what size response to launch. If you say 200 and you really had 208, they won't pack up and leave after #200 is plucked out of the water.

The real issue is your weight and balance. Without a proper headcount how do you know your AWABS is accurate? Then again, how do you know the number the agent tells you is correct? By the way, all the pax weights are estimates anyway. What could possibly go wrong?
Its ok, any info you get from a gate agent is 100% accurate
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Old 01-10-2014 | 09:37 AM
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Originally Posted by Rudder
Am curious how the various airlines handle giving the on board pax count incuding infants to the pilots. At DL, the policy is to hide this number from us and if anything happens, the company can be called for the number if needed. Gate agents are told not to brief us on the pax count, although from my experience most do. We used to get the infant numbers but do not anymore.

Personally, I hate this as I feel that we should have an accurate count as to how many we have aboard in case something happens. Can see it now, I ditch somewhere and a rescuer comes up and asks how many pax on board? My answer is to wait until my cell dries out so I can make a phone call.

Stupid is as stupid does!!

Hide it from us? Isn't it on the WDR?
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Old 01-10-2014 | 09:38 AM
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Our FA's give us a slip, or verbal number (although this is no longer needed or required).. We also receive the details via load closeout... SOB, infants, breakdown of first class/coach, # of crew and any jumpseaters up front.... Along with other Hazmat, animals or any pertinant info
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Old 01-10-2014 | 10:39 AM
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Originally Posted by Rudder
Am curious how the various airlines handle giving the on board pax count incuding infants to the pilots. At DL, the policy is to hide this number from us and if anything happens, the company can be called for the number if needed. Gate agents are told not to brief us on the pax count, although from my experience most do. We used to get the infant numbers but do not anymore.

Personally, I hate this as I feel that we should have an accurate count as to how many we have aboard in case something happens. Can see it now, I ditch somewhere and a rescuer comes up and asks how many pax on board? My answer is to wait until my cell dries out so I can make a phone call.

Stupid is as stupid does!!
I agree it's important to know. Our agent gives it to us and some capt's ask for a count from the cabin. We also need to verify the variance on our final weight and balance.
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Old 01-10-2014 | 10:49 AM
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At Alaska we get a pax manifest with the count, including infants and people who buy second seats. It also has other pertinent info with respect to special needs pax or special status pax. The number must be reconciled with the load close out.
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