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Old 05-12-2015 | 06:08 AM
  #21  
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Originally Posted by Fred Flintstone
BINGO!

Bus cappy and parent of autistic person. We know exactly how to keep our daughter calm when she is in her own little world, but the big world has so many variables and limitations it would be a borderline meltdown at any moment. For this reason we travel by motor home. I'm not going to subject my daughter to some uppity lead FA's version normal, nor will I subject the traveling public and fellow airline employees to an out of control person when I can give my daughter a calm safe environment.

Mom should have had her needs met without relying on the crew and unfortunately used the "violence" word. To an autistic parent, violence means "self injurious behavior". To us airline types, well, we know what is means.

Both parties made errors here and a plane load of passengers with one special little girl got inconvenienced. Bad day all around, but no one got hurt.

Fred, any chance you can send me a PM? Looks like you have it turned off. I know you from a few jobs ago back east.

Thanks.
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Old 05-12-2015 | 06:20 AM
  #22  
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The moment the mother said her daughter would become hostile (scratching) she became a threat to the other passengers and crew. I do not believe there is a clear solution to this issue without knowing what was said to the Captain. Regarding the passenger's reaction, I think it would have been completely different had the child starting acting the way her mother "threatened".
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Old 05-12-2015 | 07:11 AM
  #23  
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Originally Posted by RadialGal
my sister is a functioning Autistic adult. We traveled on the airlines as children and my mom had a carry-on that served one purpose...too fufill any of my sister's unique needs that may develop in-flight. She didn't place that onus on the crew.
Originally Posted by Fred Flintstone
BINGO!

(I am a) Airbus CA and parent of (an) autistic child. We know exactly how to keep our daughter calm when she is in her own little world, but the big world has so many variables and limitations it would be a borderline meltdown at any moment. For this reason we travel by motor home. I'm not going to subject my daughter to some uppity lead FA's version (of what is) normal, nor will I subject the traveling public and fellow airline employees to an (possibly) out of control person when I can give my daughter a calm safe environment.

Mom (and Dad) should have had her needs met without relying on the crew...
Originally Posted by Andy
The mother stated that she's a Platinum with United. That requires 75K miles + $9K annual spend. That's a lot of flying. For the mother to be so unprepared, in spite of her frequent flying, will not be viewed favorably in a court of law.

Case dismissed.
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Old 05-12-2015 | 07:43 AM
  #24  
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Flying is not a right, public service, or charity.... I have no knowledge of the particulars of this situation so won't comment on it specifically but not every person out there can be accommodated. Unpredictable behavior and inability to follow instructions are the reasons we don't allow intoxicated or "overmedicated" people to fly.... Mental illness, developmentally disabled, or just plain crazy folks can present unique dangers to other passengers or themselves in a crowded cabin. There are other options available...

And yes I do have Autism experience in the family.
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Old 05-12-2015 | 08:31 AM
  #25  
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Originally Posted by asacimesp
Flying is not a right, public service, or charity.... I have no knowledge of the particulars of this situation so won't comment on it specifically but not every person out there can be accommodated. Unpredictable behavior and inability to follow instructions are the reasons we don't allow intoxicated or "overmedicated" people to fly.... Mental illness, developmentally disabled, or just plain crazy folks can present unique dangers to other passengers or themselves in a crowded cabin. There are other options available...

And yes I do have Autism experience in the family.

Couldn't have said it better. Disabilities cause limitations. Flying by airline might be a limitation in this case. Want to fly- charter a plane. Can't afford it? Train, boat, or automobile are options. A double amputee doesn't sue a ski shop for not renting him skis. He's limited by his disability and no fault of the ski shop. This girl my not be able to fly and is limited by her disability. That's not united fault.
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Old 05-12-2015 | 09:21 AM
  #26  
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I'm sure flying cargo has its own rewards but at least with passenger flying I don't have to wear a sensor badge to give the Doc every couple of weeks to make sure none of my passengers were radioactive, leaked chemicals, or breathed toxic fumes on me!

Last edited by Merlyn; 05-12-2015 at 09:23 AM. Reason: Clarity
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Old 05-12-2015 | 09:47 AM
  #27  
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Originally Posted by Merlyn
I'm sure flying cargo has its own rewards but at least with passenger flying I don't have to wear a sensor badge to give the Doc every couple of weeks to make sure none of my passengers were radioactive, leaked chemicals, or breathed toxic fumes on me!
Ha! True...I even fly giant crates of human waste.
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Old 05-12-2015 | 10:28 AM
  #28  
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Originally Posted by goesrunning
You also never get to interact with customers and make a difference making their travel days better.

From your attitude, maybe its better for everyone you stay away from the customer service industry.
Hahaha! As if interacting with the traveling public is a good deal? But you go ahead and make their day better as mediator/greeter/problem solver, I'll be up front where the licensed professionals belong.
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Old 05-12-2015 | 11:22 AM
  #29  
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Originally Posted by RadialGal
Ha! True...I even fly giant crates of human waste.
Hey, sometimes that explains the SLF also!

I'm not sure why ANYONE jumped on RG in this thread.

What? EVERYTIME some says the classic "boxes don't b1tch!" do you jump on them too?
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Old 05-12-2015 | 11:45 AM
  #30  
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Originally Posted by John Carr
Hey, sometimes that explains the SLF also!

I'm not sure why ANYONE jumped on RG in this thread.

What? EVERYTIME some says the classic "boxes don't b1tch!" do you jump on them too?
They are just jealous they don't get to fly 1200 pound crates of concentrated "solid waste."

RadialGal
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