Radar Contact

I heard the same


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captande

They’re off to mediation next. We’ll see how that goes.

Slick111

A little harsh but your point is well-taken.

To be sure, we have some great flight attendants. The key word is "some". But the company insists on paying them crappy wages,...…. and they continue to hire a lot of crappy flight attendants. And I think that our/AA's passengers are taking notice.

I have to wonder if Parker will ever make the connection that crappy flight attendant wages = crappy flight attendants = crappy passenger service = crappy customer loyalty = crappy executive level bonuses and stock options.

I also think the same argument/logic could be made for our crappy gate agents and rampers.


These are truly our "front-line" employees and the face of the company. And that face is getting more and more rude and lazy as the days go by.

Personally, I'm embarrassed by the way our customers are treated by too many of our "front-line" employees.

When will it become embarrassing to the occupants of the executive suites in Dallas?

Thedude86

Agreed. A lot of our flight attendants have bad attitudes even fresh off IOE. You get what you pay for.

maybe1day

How’s Captain SAP going this month?

texinc

They are all still asleep after pulling an all nighter. FO's are taking naps getting ready for their turn.

Lovemywife

Painfully slow. But in the end, it still gets to job done.

Urban achiever

Awesome. It’s slow every month but I got my ideal schedule with my very first trade and was done 52 mins after sap opened. 18 days off... good overnights and 72hrs credit... I’m happy. It’s a pain in the ass but you’ll have to pry sap from my cold dead hands. (Unless there is an obviously way better solution).


Edit- *your sap experience may vary*

captande

You: “Pry it from my cold dead hands”
Company: “We can arrange that”
Scheduling: “We need to reassign you for operational necessity”
-200 trips with no APU in the summer

Thedude86

A few months ago i got awarded an awesome line. I only made one trade and it was approved about 2 hours after the SAP opened and my schedule was beautiful. The last few months not so much. When the SAP closes I’m about 75% to 90% of the way to getting what I’m trying to accomplish.

SAP has always been slow, but not like it is now. About a year ago your trades would process almost immediately during the last few hours of SAP allowing you to arrange your schedule anyway you want it still without any luck at all. Now its still taking 2-3 hours to process even after the SAP closes leaving more schedule adjustments to be desired unless you have a little luck or you get a decent awarded line. I probably sound like a Debbie downer, but its just been increasingly frustrating every month.