(2) Interviews of Recently Tested Airmen. Each managing specialist will conduct interviews of recently tested airmen. These interviews are to ensure that the examiner is properly following the PTS/ACS when the FAA is not in attendance. Inform interviewees that the questions are to evaluate the testing procedure and are not a reexamination of their certificates. Conduct a sufficient number of interviews each four quarters (at least five randomly selected airmen or 50 percent of the airmen newly certificated by the designee, whichever is fewer) to provide confidence that the designee is properly conducting the test. If the interviews indicate satisfactory performance by the designee, the schedule for direct observations developed by DMS may be followed. However, if the interviews of recently tested applicants indicate a deficiency with designee performance, the managing office must conduct additional direct observations.

Note: Interview results are risk indicators used to determine the frequency of direct observations. Surveys and scripted interview questions must not be used. Closed-ended questions should be avoided and the ASI should have a relaxed but directed conversation with the recently tested airman about their check ride experience with the designee. Ask followup questions based on what the airman says. The goal is to determine if the designee is giving an adequate test. Is the designee teaching, allowing repeat maneuvers, failing to test all of the required items in the PTS/ACS for the certificate or rating tested? Using interviews properly will give the managing specialist a picture of how the designee is conducting their work on behalf of the FAA.