You call Crew Scheduling. Hold time =?
03-05-2008 | 06:24 AM
#21
Line Holder
Joined: Oct 2005
Posts: 707
Likes: 19
From: Furloughed
QX is pretty quick. There are some new people in CS and they are actually nice but they are starting to grow some thick skin and get short with me. I will only wait about 5 minutes and then I hang up and if they want me to go on hold again I have them call me.
03-05-2008 | 06:24 AM
#22
Gets Weekends Off
Joined: Jul 2006
Posts: 633
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From: Popsicle Logic
I do that with telemarketers, but I don't know why I never thought of that for CS!!
03-05-2008 | 07:40 AM
#24
Gets Weekends Off
Joined: Apr 2007
Posts: 239
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From: Stretched Barbie Jet
I dont know why that is so funny to me.
03-05-2008 | 02:40 PM
#26
Banned
Joined: Dec 2007
Posts: 339
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Surprisingly, it's not too bad at Trans States. Longest ever was maybe 10 minutes.
The obliviousness of everything is still there, and there's a lot of dumb stuff that gets schedules, but they usually correct alot there. We have a couple of schedulers there that when you call, and you hear "Hello, this is _______", I hang up right away and call back a couple of minutes later unless I'm in a good mood. Other skiiers know who I'm talking about
The obliviousness of everything is still there, and there's a lot of dumb stuff that gets schedules, but they usually correct alot there. We have a couple of schedulers there that when you call, and you hear "Hello, this is _______", I hang up right away and call back a couple of minutes later unless I'm in a good mood. Other skiiers know who I'm talking about
03-05-2008 | 08:30 PM
#30
Gets Weekends Off
Joined: Jan 2006
Posts: 275
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From: Furloughed
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