Quote:
Originally Posted by prican1121
Thats exactly what it is. It only accepts 7 characters and not 8. I understand it's a courtsey, but when you cannot even get near the captain to ask permission to jumpseat is not right. Their pilots have no problem being pulled up and verified in CASS in our system.
Guys...just write down the correct code that works in the Southwest system to help out the gate agent. They are not refusing you, they just dont know the vagaries of each code from each individual airline. PSA is a relatively small operator & the gate agents don't get a lot of experience in handling them. Help them out.
As far as talking with the Captain...on the 20 minute turns typical of Southwest, it is almost impossible for the gate agent to deplane 137+ people, handle wheelchairs, and board 137+ in the 20 minute time frame. Anything that you can do to make their job easier is a huge help. Having someone request the Captain is just another unneeded task during a very hectic turn.
The correct procedure now is to list by phone prior to the flight. Jumpseating Southwest crews are required to do it on our own airline. It just makes things go easier.
I think everyone can agree that Southwest has always gone out of its way to help jumpseaters (both on-line & off-line). Nothing has changed.
Long story short...help the gate agents get YOU what you need!