Well done, everyone.

It is refreshing to see the devotion 2+ pages of angst to a different peripheral disagreement.

 

Frontier is not my first airline. It is my third. The culture IS different at Frontier. The employees love their jobs. The employees love Frontier Airlines. The moral is good. Most employees love to come to work and SERVE our customers. It is a fun place to work.

We are a customer service company. The passenger is THE most important part of what we do. Without great customer service, Frontier Airlines will cease to exist. That is fact.

As a deadheading Frontier crewmember, I will always ride in the jumpseat to get a paying customer aboard, UNLESS there is a jumpseater already waiting in the gate area for that jumpseat. If there were a jumpseater waiting, I introduce myself and visit with the jumpseater and learn what I can (going to work, commuting home, or going to Vegas to party with friends). The information that I learn and the attitude that I receive will determine if I volunteer to sit in the jumpseat to accomadate a revenue passenger. Humility, respect, and 'asking permission instead of informing' will get a jumpseater on almost every time.

I have never had it happen, that a jumpseater showed up last minute, after a paying customer had been given my seat in the back and I was assigned the jumpseat.

I find it ironic that almost all of the people that are arguing in favor of accomadating a revenue passenger are original Frontier, and the opposing viewpoint telling us what idiots we are for doing so and that we 'just don't get it' are the very ones with the entitlement attitude that think that they are not only entitled to the jumpseat, but also believe they are entitled to my seat, my job, and my career.

 

I love it...what a joke you come across as. "You will determine whether or not to give them the jumpseat, based on their attitude and what you learn"?? You've got to be kidding me...talk about an entitlement attitude. You're managements wet dream...keep on doing what you're doing, see where that gets you...maybe more concessions, eh?

Happened a few months back that an F9 crew was TOLD they'd be occupying the jumpseats on a 190 from MCI-DEN, while I had already checked in with the gate agents. This fish spined crew simply said OK and knew I was standing there. Best part was when our CA came up to do the walk and saw me there...told the agent we wouldn't be leaving until I was sitting firmly in the jumpseat..told the F9 CA to get his assigned seat in the back.

 

Thank you for making my point.

 

Bingo!! It comes out of the zero-sum mindset that if it's bad for the company, it must be good for the pilots. Which gets back to my point from several pages back - I would much prefer to be represented by a union whose goal is to be FOR the pilots than one that has the primary goal of being AGAINST the company.

 

Reread my post. As a deadheading crewmember, I have no control over the jumpseat and can not 'determine whether to give them the jumpseat'. The captain of the flight has final authority over his/her jumpseat.

I only said I would visit with the jumpseater to learn what I could before I 'volunteered' to sit in the jumpseat to accomodate a revenue passenger.

It is also clear from my post that I would do all I could to accomodate the jumpseater.

 

You also said you'd evaluate their attitude. Absolutely amazing what I've read so far.

The jumpseat is for jumpseaters only. Giving gate agents control to put dhd'ers in the jumpseat is a slippery slope and hoses more people than you obviously realize.

 

I agree with you. I'm amazed also. One pilot a few pages back suggested talking to the passenger getting bumped about not wanting to give up my seat. That implies the passenger is not getting on because of a deadheading crewmember. That could not be further from the truth.

 

Good grief - what airline does that? At Frontier, the captain is the final authority on that.

 

The truth is that the passenger will not get on if the deadheading crewmember doesn't take the jumpseat. That's pretty close to them not getting on because of the deadheading crewmember. Semantics, really.