The toxic culture at LAA can be traced back to the Bob Crandall and Don Carty B-scale brain trust of the 1980s. As soon as that little gem was ushered in, it immediately sent a message to the new hire pilots essentially telling them, We don’t think you’re worth half of what your fellow pilots are worth. Bam, an immediate pitting of the pilot group against each other. (Yes, those new hires must have known what they were getting in to.) Followed immediately by the introduction of “all jobs at AA are equal.” So bring in the agents, F/As, rampers, etc... all claiming that their jobs are all on even footing with the pilots. Bam, every employee group against each other.
Today’s toxic culture is very much a product of that. It’s in the LAA DNA...especially at the middle management level, a lot of pilot haters there. Sad, really.
Bottom line, treat others the way you’d want to be treated. Makes for a pleasant trip and overall great interactions with everyone.