My daughter missed her flight due to an evil ex-wife. CAL would not even work with me to keep the ticket open to move it 24 hours.

Ended up paying a 'walk up fare' (yes, it was that important) 'cuz they were the sole carrier with a nonstop on the route.

I hope word gets around that CAL has nice people but terrible customer service rules. On-plane service is great but getting there is not too pleasant.

You subsidized all the people that flew that flight for only $99. You may have been one of the only people that the airline made a profit on for that whole flight.

Sorry Spanky, you bought that ticket knowing it wasn't refundable. You could have bought a refundable or changeable ticket, but you wanted to go cheap. And now you want CAL to give you a "do-over" because your ex screwed you. Sorry, not CAL's problem. Send you ex-wife the bill and quit blaming CAL for your own decisions.

Why didn't you have a ZED ticket as a backup if you're an airline employee?

The is a perfect example of the American public getting EXACTLY what they want. You want it cheap, you get it cheap.

GOOD FAST CHEAP
Pick 2.

Thats what I was going to say. Every airline has these rules. Why pick on CAL?

Now, had they smashed your guitar.....you may have had something to complain about.

YouTube - United Breaks Guitars

I feel your pain. No two ways about it, that sucks....

However, in todays world I find it funny that "it's always" somebody elses fault. Don't take your frustration out on CAL, you obviously booked a ticket that had prearranged restrictions. Take a look at where the problem started....even you stated the fact for yourself....your "evil ex-wife" as you yourself put it Unless CAL's your ex-wife, there's your answer.

Devil is in the details....always.

I could not said it better .... good job

You apparently havent experienced the value menu at Wendys

The "good" part of that is in question.

"Caveat Emptor". Let the buyer beware.