rp2pilot

This whole thread drift is pointless. When we farm out our flying, we lose control of the product. If you're a JW Marriott, you don't send your customers to the Motel 6 and call it JW Marriott Express. That's exactly what United does when we contract out to Republic, Sky West, etc alia. Customers wrongly assume that it's a United Airlines flight. It's not.

John Carr

The bold is the EXCACT POINT.

It's Willis Tower.

What the heck is SO HARD to understand about that?

Apparently it needs to be said AGAIN, could have just as easily happened on a mainline flight.......

Andy

The Dao incident could have happened on any flight for any airline. In this case, it just happened to be a UEX flight. Could have just as easily been American, Southwest, or Delta mainline or their regional contractor.

IDBs have been handled in this exact same manner for many years. It just happened that, once ratcheted up to the point where law enforcement got involved, Dao chose to not comply.

The public's completely forgotten about this and they're buying tickets on United with zero negative impact on the company.

The news has moved on to the Delta flight where some guy's 'emotional support animal' tore up the face of a fellow passenger and how American lost a minor golf pro's clubs, causing him to withdraw from a tournament. And those incidents will be forgotten in a day or two. Just like the Frontier incident with the legally blind grandfather is already old news.

This crap happens endlessly in this business. If United/American/Delta don't each get a couple dead pet stories this summer, I'll be surprised. Airlines move a LOT of passengers and cargo - every once in a while, things go poorly.

John Carr

And AGAIN, WTH is so hard to understand about all that?

The "it's their fault/it's on them" mentality is the epitome of ignorance.

CLazarus

Jeez, I thought I'd be tuning in today to more discussion of SK and his love of RJs...

Note to moderators - Can we rename this thread? Some suggestions:

"The Never Ending Story of Dr. Dao", "The Edge of Tomorrow 2 - Thread Drift", "Terminator Sixish - Rise of the Passengers"

Grumble

I grew up in this industry, been immersed in it my entire life. Try again.


Bingo.

The truth doesn't fit the media narrative. I was on an text message chain to include one of the FAs on the flight. (Whoa yeah, I have friends that work at RAH). The media didn't even touch on a fraction of Daos shenanigans. The cameras didn't start rolling until after it got physical.

WhiskeyDelta

Any chance you are able to give us a taste of what happened before the cameras? I've been dying to hear about it.

Nevjets

Some people are taking this as personal attack on their employer. I would try to see the positives of what came of this, less over booking. That has to be good for employee pass travel!

El10

Quote:
Originally Posted by rp2pilot
This whole thread drift is pointless. When we farm out our flying, we lose control of the product. If you're a JW Marriott, you don't send your customers to the Motel 6 and call it JW Marriott Express. That's exactly what United does when we contract out to Republic, Sky West, etc alia. Customers wrongly assume that it's a United Airlines flight. It's not.

Actually most hotels are franchise property's. The brand is outsourced to who ever wants to put up the captial to use it. United markets the product, United sells the product, United picks the aircraft, United picks the hard and soft product, United dictates the serivce, the only thing not United on that plane is the three or four crew members.

John Carr

Wow, coincidence!!!!! ME TOO!!!!!!


To what? Your stance is it's all the outsourced provider's fault.

Really! Wow, you're connected!!!!!!

Kinda depends on how many vidoes you saw, more than one video out there.

News flash, you're not the ONLY ONE that had a lot of non publicized info almost immediately after it happened.....

Whilst others can't admit the problem lies in Willis Tower and not the outsourced provider it just happened to occur on.........