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Unable to list on Alaska - myIDTravel

Old 11-22-2018 | 07:10 AM
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Default Unable to list on Alaska - myIDTravel

I'm not able to list on Alaska for the jumpseat on myIDTravel. Are any other United pilots able to list or is there a problem with myIDTravel at the moment?
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Old 11-22-2018 | 08:03 AM
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Go to the gate. Agents arrive 1 hr prior.
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Old 11-22-2018 | 08:12 AM
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Originally Posted by squall line
Go to the gate. Agents arrive 1 hr prior.
That's my plan. I was just checking to see if any other United pilots were having the same issue.
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Old 11-22-2018 | 08:25 AM
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Not an issue with myIDTravel, you can’t list in advance on Alaska at all. Gate only. Only thing myIDTravel is good for in this case is to get a sense of loads.
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Old 11-22-2018 | 08:41 AM
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Originally Posted by CLazarus
Not an issue with myIDTravel, you can’t list in advance on Alaska at all. Gate only. Only thing myIDTravel is good for in this case is to get a sense of loads.
Thanks, I didn't know that. This is an ex-Virgin flight; Virgin used to require listing on myIDTravel.
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Old 11-22-2018 | 09:17 AM
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I just tried listing for Delta/Alaska/SWA. SWA is the only one that is working for me.
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Old 11-22-2018 | 09:28 AM
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Originally Posted by Andy
Thanks, I didn't know that. This is an ex-Virgin flight; Virgin used to require listing on myIDTravel.
Yup, but they changed the policy after the merger and now you can't list online for AS flights. The ex-VX gate agents aren't thrilled about it...
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Old 11-22-2018 | 07:44 PM
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Heads up. The process is LONG for the poor agents. You want to arrive as close to the 1 hour prior mark as possible to give them a chance to get it done. If you’re 15-20 before departure some agents will not get you processed. Not their fault... it’s a TERRIBLE process for them.

They always treat me great on Alaska.
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Old 11-23-2018 | 06:56 AM
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Originally Posted by Big Perm
I just tried listing for Delta/Alaska/SWA. SWA is the only one that is working for me.
Delta's always been list at gate, as far as I remember.
SWA went to list on myIDTravel about a year ago.
American requires you to use myIDTravel.
Spirit has a link at the bottom of their webpage, labeled 'Team Travel/OA and Jumpseat'

Those are the offline carriers I've use.

Frontier requires you to use ID90Travel (I've always given up on listing; total PITA just to log on).

Originally Posted by Turbosina
Yup, but they changed the policy after the merger and now you can't list online for AS flights. The ex-VX gate agents aren't thrilled about it...
Originally Posted by Photoflier
Heads up. The process is LONG for the poor agents. You want to arrive as close to the 1 hour prior mark as possible to give them a chance to get it done. If you’re 15-20 before departure some agents will not get you processed. Not their fault... it’s a TERRIBLE process for them.

They always treat me great on Alaska.
It took more than 5 minutes for the gate agent to input/check my data.
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Old 11-23-2018 | 12:18 PM
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Alaska and DAL you just show up at the gate. Just did a listing on SWA for the first time and it worked great.

The only negative about DAL and Alaska is a significant portion of their SEATAC staff are somewhat "knowledge challenged". That is a politically correct term for it. I had one day where an agent didn't know how to do a JS on both Alaska, and another day on DAL, and watched one day as two FA's tried to do an ID90 on Alaska, unsuccessfully.

One time I missed the flight, one time I had to buy an ID90 last minute, and the two FA's didn't get on.

All the last 6 months. Poor training for newbies maybe. Both always treat me great when I get on.
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